Rekeetha Hosley

Seeking an available position that will; fit my level of training; utilize great organizational skills and present a successful professional background to assist with a smooth flow of work within your company.

• Qualifications: Functional knowledge of planning, organizing, and directing mail records section; according to set rules and procedures Proficient in data entry and related tasks In-depth knowledge of verifying patient identities and demographical information.
• Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
• Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and reliable customer service professional with extensive experience in CS.
• Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization.
• Articulate, energetic, and results-oriented with exemplary passion for developing relationships, cultivating partnerships, and growing businesses. Focused customer relations professional skilled in lead generation, customer relationship development, and sales.
• Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as a passion for improving service delivery, enhancing knowledge, and exceeding expectations.
• Conscientious CSR with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies, and executing financial responsibilities.
• Customer Service Representative; bringing top-notch oral and written communication skills, active listening, and analytical problem-solving skills.
• Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
• Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Diligent CSR skilled at listening to customers, exceeding productivity targets, and maintaining current knowledge of company offerings.
• Solves problems quickly to retain customers and delivers a high level of service in every interaction. Proactive CSR with expertise in delivering support services and resolving customer complaints.
• Trained in support software and de-escalation techniques. Demonstrated competencies in operating multi-line phone systems, taking orders, and updating documentation.
• Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.