Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager/service Advisor
Jake Sweeney Chrysler Dodge Jeep
Cincinnati, Ohio
10.2015 - 04.2025
Developed and implemented strategic plans to achieve company objectives.
Collaborated closely with colleagues across departments such as sales, finance and accounting.
Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
Communicated effectively with technicians regarding current jobs, status updates and special requests from customers.
Managed customer inquiries regarding vehicle maintenance, warranties, recalls and other topics.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Assisted customers with product selection based on their individual needs and preferences.
Reported monthly sales figures for the accessories department to upper management.
Education
High School Diploma -
University of Cincinnati
Cincinnati, OH
Skills
Customer relationship management
Time management
Inventory management
Problem solving
Continuous improvement
Process improvement
Reliability
Cross-functional team management
Adaptability and flexibility
Positive attitude
Attention to detail
Affiliations
Offroading and fabrication
Fishing/boating
Kids Kids Kids
Certification
Lisenced in insurance
Expert certified service advisor through Mopar 7 years running
Senior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep RamSenior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep Ram