Remington Norman
Columbus
Summary
Driven professional with proven expertise in team management and operational oversight. Demonstrated ability to enhance productivity and maintain quality control while cultivating a positive workplace culture. Achieved significant improvements in operational efficiency and team collaboration in previous positions. Strong leadership capabilities complemented by effective problem-solving and conflict resolution skills.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Starbucks
Deerfield Beach
07.2024 - Current
- Supervised daily operations to ensure compliance with company policies.
- Trained new employees in customer service protocols and product knowledge.
- Maintained clean, organized work environment for staff and customers.
- Executed cash handling tasks including counting money, balancing registers, preparing bank deposits.
- Managed inventory levels and placed orders to sustain product availability and reduce waste.
- Positioned skilled staff strategically throughout shifts to enhance department productivity.
Barista
Narbona Family Restauraunt & Market
Boca Raton
09.2023 - 06.2024
- Crafted high-quality coffee beverages using espresso machines and grinders.
- Developed creative and appealing latte art techniques and instructed coworkers in method.
- Collaborated with kitchen staff to synchronize orders for timely service.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Trained new baristas on beverage preparation and customer interaction techniques.
- Engaged with customers to create a welcoming atmosphere at the café counter.
Warehouse Checker
CED Greentech
Pompano Beach
08.2022 - 07.2023
- Inspected outgoing shipments for accuracy and quality compliance.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Conducted regular cycle counts to support inventory accuracy efforts.
- Trained new employees on warehouse procedures and safety practices.
- Collaborated with team members in order picking processes.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, forklifts or other material handling equipment.
- Verified accuracy of shipping documents against physical count of items shipped.
- Operated scanning equipment to track merchandise in the warehouse environment.
Education
Some College (No Degree) - Music Business
Loyola University, New Orleans
New Orleans, LASome College (No Degree) - Marketing
Florida Atlantic University
Boca Raton, FLSkills
- Customer service excellence
- Staff supervision and training
- Inventory control
- Process optimization
- Conflict resolution strategies
- Sales analysis
- Time management
Languages
Spanish
Limited
Timeline
Shift Supervisor
Starbucks
07.2024 - Current
Barista
Narbona Family Restauraunt & Market
09.2023 - 06.2024
Warehouse Checker
CED Greentech
08.2022 - 07.2023
Some College (No Degree) - Music Business
Loyola University, New Orleans
Some College (No Degree) - Marketing
Florida Atlantic University