Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Remzee Gonzales

Las Vegas,NV

Summary

Dedicated hospitality professional with extensive experience in customer service, bartending, and luxury dining. Adept at handling diverse clientele, resolving conflicts, and maintaining efficiency in fast-paced, high-pressure environments. Multilingual and culturally aware, with strong teamwork, adaptability, and problem-solving skills. Passionate about providing exceptional guest experiences and ensuring safety, making a seamless transition into the airline industry as a flight attendant.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Bartender, Server

Mott32
Las Vegas, NV
09.2022 - Current

• Deliver high-end service in a luxury dining environment, ensuring an exceptional guest experience.

• Interact with diverse clientele, demonstrating cultural awareness and communication skills.

• Handle high-volume service while maintaining professionalism and efficiency.

• Collaborate with a dynamic team to maintain smooth operations and customer satisfaction.

Permanent Makeup Artist

Permanent Makeup Headquarters
Las Vegas, NV
09.2021 - 09.2022
  • Maintained strict hygiene and safety standards during all procedures, promoting a clean and comfortable environment for clients.
  • Stayed current on industry trends and advancements in techniques, ensuring cutting-edge services for clients.
  • Attended professional development workshops to continuously refine my skills as a Permanent Makeup Artist.

Cocktail Server

Pechanga Resort Casino
Temecula, CA
01.2019 - 03.2020

• Provided high-quality service to guests in a luxury casino setting.

• Developed excellent communication skills while interacting with guests from diverse backgrounds.

• Ensured efficiency in handling multiple orders while maintaining attention to detail.

Bartender, Server

Junkyard Sports Bar & Grill
Oceanside, CA
12.2016 - 01.2019

• Managed bar operations, serving a variety of customers in a lively, fast-paced setting.

• Developed strong multitasking skills, balancing customer interactions and drink preparation.

  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

• Resolved customer concerns professionally, ensuring a positive experience.

Food Server, Cocktaill Server, Bartender

Oceans11 Casino
Oceanside, CA
08.2013 - 09.2016

• Served guests in a high-volume casino setting, ensuring efficient service and attention to detail.

• Developed adaptability by managing multiple roles, balancing food and beverage service seamlessly.

• Built strong relationships with guests, providing personalized experiences to encourage repeat visits.

Dental Assistant

Baden Dental Clinic
Tokyo Japan
01.2010 - 08.2013

• Delivered a warm and welcoming experience to patients from diverse backgrounds.

• Assisted dentists with procedures, ensuring patient comfort and smooth operations.

• Managed appointment scheduling, patient records, and sterilization of instruments.

  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.

Dental Assistant

Hamura Dental Clinic
Tokyo Japan
01.2009 - 12.2009
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Retail Sales Associate

Evisu The Tokyo
Tokyo Japan
02.2008 - 12.2008
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Food Server

Otsuna Sushi
Tokyo, Japan
03.2005 - 01.2008

• Delivered traditional Japanese dining service, ensuring an authentic and welcoming atmosphere.

• Developed strong multitasking abilities by managing multiple tables in a high-volume setting.

  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Cultivated warm relationships with regular customers.

Education

Associate of Arts - Psychology

Jiyugaoka Sanno College
Tokyo, Japan
03-2013

High School Diploma -

Roppongi High School
Tokyo, Japan
03-2008

Skills

    Excellent Customer Service & Relationship Building

    Conflict Resolution & Problem-Solving

    Multilingual Communication

    Teamwork & Adaptability in High-Pressure New Environments

    Safety Procedures & Emergency Preparedness

    Organization & Attention to Detail

    Outgoing personality

Certification

• TAM Card (Alcohol beverage awareness card)

• SNHD Food Handler’s Card

• SNHD Body Art Card

• American Red Cross Bloodborne Pathogens Certificate

Languages

English
Native or Bilingual
Japanese
Native or Bilingual
Tagalog (Filipino)
Native or Bilingual
Spanish
Elementary

Timeline

Bartender, Server

Mott32
09.2022 - Current

Permanent Makeup Artist

Permanent Makeup Headquarters
09.2021 - 09.2022

Cocktail Server

Pechanga Resort Casino
01.2019 - 03.2020

Bartender, Server

Junkyard Sports Bar & Grill
12.2016 - 01.2019

Food Server, Cocktaill Server, Bartender

Oceans11 Casino
08.2013 - 09.2016

Dental Assistant

Baden Dental Clinic
01.2010 - 08.2013

Dental Assistant

Hamura Dental Clinic
01.2009 - 12.2009

Retail Sales Associate

Evisu The Tokyo
02.2008 - 12.2008

Food Server

Otsuna Sushi
03.2005 - 01.2008

Associate of Arts - Psychology

Jiyugaoka Sanno College

High School Diploma -

Roppongi High School
Remzee Gonzales