Ren Conklin
Hilliard
Summary
Baker and Shift leader with experience in team collaboration and leadership roles at Crumbl Cookies, Hilliard Taekwondo Academy, and Einstein Brother's Bagels. Skilled in food safety, quality control, and customer service, with a strong ability to manage inventory and train team members. Passionate about creating a positive work environment and ensuring that quality products reach the customers.
Overview
3
3
years of professional experience
Work History
Shift Manager
Einstein Bagels
Dublin
04.2025 - Current
- Delegate tasks to crew members
- Ensure customer satisfaction
- Manage time and tasks
- Ensure enough product is made throughout the day
- Help to run stations including barista, line, and drive through
- Run office work such as counting money and checking cashier deposits
Instructor
Hilliard Taekwondo Academy
Hilliard
08.2022 - 03.2025
- Planned and ran classes for students, ensuring that they both learned and had a fun experience
- Ensured safety of students on the floor
- Worked as a team member to teach students what they needed to know
Shift Leader
Crumbl Cookies
Hilliard
07.2022 - 02.2025
- Worked in a team environment to ensure fresh and quality product
- Used skills such as running ovens and mixers
- Baked product
- Made product such as dough, cheesecake crust, and toppings for cookies
- Ensured quality customer service and resolved customer issues
- Opened the store, including starting the cash drawer and writing a plan for what product should be made that day
- Closed the store, including closing the cash drawer and doing a final run through of the store to make sure all tasks were completed
- Run shifts, including delegating tasks to crew members and taking responsibility for the well-being of the shift as a whole
- Trained new and existing crew members on tasks they did not yet know how to do, such as running ovens, preparing orders, and balling dough
Education
High School Diploma -
Hilliard Bradley High School
Hilliard, OH05-2023
Some College (No Degree) - Psychology
Columbus State Community College
Columbus, OHSkills
- Task delegation
- Customer satisfaction
- Time management
- Cash handling
- Quality assurance
- Team collaboration
- Safety compliance
- Employee training
- Opening and closing procedures
- Delegating work
- Punctual and reliable
- Customer service focus
- Shift leadership
Timeline
Shift Manager
Einstein Bagels
04.2025 - Current
Instructor
Hilliard Taekwondo Academy
08.2022 - 03.2025
Shift Leader
Crumbl Cookies
07.2022 - 02.2025
High School Diploma -
Hilliard Bradley High School
Some College (No Degree) - Psychology
Columbus State Community College