Ren Nguyen
Utica,NY
Summary
Results-driven Area Manager known for highly productive and efficient task completion. Specialized in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring successful project outcomes and team coordination. Aside from management skills, I am also experience in wireless networking and software and hardware troubleshooting.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Area Manager
Wal-Mart Distribution Center
Marcy, NY
06.2020 - 01.2025
- Communicate with individuals or groups verbally and/or in writing (e.g., Customers, suppliers, and associates.
- Implement the business plan for the area of responsibility by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads in order to achieve facility goals (e.g., production, quality, safety).
- Monitor and manage the productivity of the area of responsibility by preparing, reviewing, and/or analyzing business reports.
- Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards and procedures; monitoring associate compliance to policies and procedures; distributing and maintaining procedures and supporting documentation.
- Identify associate, customer, and/or supplier concerns by listening, consulting with others when needed to determine corrective action to take or make recommendations in order to resolve.
- Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback; teaching, supporting and modeling Logistics and company policies and procedures; identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.
- Researched new shipping methods to reduce costs while maintaining quality standards.
- Ensured compliance with safety regulations when handling hazardous materials during shipment processes.
Continuous Skills Development Lead
Wal-Mart Distribution Center
Marcy, NY
10.2019 - 06.2020
- Monitoring team performance metrics to identify areas of improvement and devise corrective action plans accordingly.
- Participated in and attended meetings or seminars to obtain information for use in training programs.
- Providing feedback on individual employee performance through one-on-one discussions or group coaching sessions.
- Assisting with hiring and onboarding new staff members, providing guidance on job roles and responsibilities as well as ongoing training activities.
NON-CONVEYABLE ORDER FILLER
Wal-Mart Distribution Center
Marcy, NY
07.2016 - 10.2019
- Picking merchandise: Locating and selecting specific items from warehouse shelves based on customer orders displayed on a handheld device.
- Inventory accuracy: Verifying stock levels, and reporting any discrepancies to management.
- Order scanning: Using a handheld scanner to scan each item picked, to ensure accuracy, and to update inventory records.
- Packaging and labeling: Properly packing items into boxes or containers, adding necessary packing materials, and applying shipping labels.
- Quality control: Checking for damaged or expired products, and removing them from the order.
- Meeting production goals: Maintaining a consistent pace to fulfill orders within designated time frames.
- Following safety procedures: Adhering to warehouse safety guidelines regarding lifting techniques, forklift operation, and personal protective equipment.
- Maintaining a clean work area: Keeping the warehouse aisles and picking locations organized.
Group Leader
Indium Corporation
Utica, NY
10.2013 - 07.2016
- Adhered to safety regulations while leading staff in the field or laboratory settings.
- Used daily system logs to document production information, discussing issues with management.
- Monitored progress on projects, providing feedback and support as needed.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Resolved conflicts within the team to maintain a positive and productive work environment.
- Create IPNs (Indium Part Numbers) for new products, and create a bill of materials.
- Communicate with the sales representative to create new orders for production.
- Acquire and complete special projects as assigned.
- Manage job orders on the production floor and keep a 95% on time delivery
Education
GED -
MVCC
UticaSkills
- Business development and planning
- Hardware and Software Troubleshooting
- Relationship building and management
- Operations
- Brainstorming ideas
- Supply chain management
Certification
- Microsoft Office training certifications
- Cisco Networking Academy
Languages
Vietnamese
Native/ Bilingual
Timeline
Area Manager
Wal-Mart Distribution Center
06.2020 - 01.2025
Continuous Skills Development Lead
Wal-Mart Distribution Center
10.2019 - 06.2020
NON-CONVEYABLE ORDER FILLER
Wal-Mart Distribution Center
07.2016 - 10.2019
Group Leader
Indium Corporation
10.2013 - 07.2016
- Microsoft Office training certifications
- Cisco Networking Academy
GED -
MVCC
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