Summary
Overview
Work History
Education
Skills
Timeline
Generic

Renae Renzelman

Loveland,CO

Summary

Organized and dependable professional successful at managing multiple priorities with a positive attitude. Highly efficient planning, problem-solving and communication skills that can be applied to various business and interpersonal roles.

Overview

5
5
years of professional experience

Work History

General Manager

The Edwards House - Boutique Hotel
04.2023 - Current
  • Establishes schedule for all employees, taking into account hotel occupancy, events and staff availability
  • Assists in recruiting, hiring and training of new team members
  • Upholds high standards, providing a luxury, one-of-a-kind experience
  • Oversees purchases and inventory for hotel
  • Builds relationships with guests by responding to inquiries, identifying and assessing guests' needs, resolving problems, and following up promptly
  • Completes various administrative tasks, i.e. audits employee time sheets, manages reservations, collects payments, corresponds with vendors, leads internal communications and meetings
  • Liaison for large groups that purchase entire hotel for retreats and special occasions

Business Owner

Signature Cleans LLC
06.2020 - Current
  • Provides excellent cleaning services after consulting with customers, 250+ clients throughout Colorado since opening
  • Completes administrative tasks: accounting, inquiries, emails, estimates, marketing, etc.
  • Manages schedules for Airbnb, office and residential cleans
  • Establishes strong network of cleaning clients through well organized communication and providing reliable, pristine cleans
  • Currently business operations run primarily through partnership with a trusted contractor, with full ownership still being held personally

Local Operations Manager

Vacasa
04.2019 - 06.2020
  • Managed Grand County, CO territory of 65+ short term rentals, including all maintenance, housekeeping, owner and guest communications
  • Hired, trained, scheduled and oversaw housekeepers and several third party contracted housekeeping teams
  • Managed all supply inventory needed for rental properties, including laundry
  • Attended regional leadership training to further education in hospitality industry

Education

Bachelor of Arts - Psychology

University of Northern Colorado
Greeley, CO
05.2015

Skills

  • Team Leadership
  • Exceptional Customer Service
  • Strong Work Ethic
  • Operations Management
  • Effective Organization Skills
  • Experience in Administrative Roles

Timeline

General Manager

The Edwards House - Boutique Hotel
04.2023 - Current

Business Owner

Signature Cleans LLC
06.2020 - Current

Local Operations Manager

Vacasa
04.2019 - 06.2020

Bachelor of Arts - Psychology

University of Northern Colorado
Renae Renzelman