Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Renae WilliamsRoyster

Cleveland,OH

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart Time

Location Preference

RemoteOn-Site

Summary

Dynamic Patient Care Coordinator with a proven track record at Cleveland Clinic, excelling in appointment scheduling and patient relations. Leveraged critical thinking and organizational skills to enhance care delivery, streamline onboarding processes, and ensure HIPAA compliance, resulting in improved patient satisfaction and reduced wait times.

Overview

26
26
years of professional experience

Work History

Patient Care Coordinator

Cleveland Clinic
Cleveland, OH
01.1999 - 09.2024
  • Scheduled patient appointments to facilitate timely visits and reduce wait times.
  • Supported communication between patients and healthcare providers to improve care delivery.
  • Guided new patients through the onboarding process by providing key information about services and procedures.
  • Created and updated patient care plans to align with established clinical guidelines.

Education

Medical Informatics

Cuyahoga Community College
Cleveland, OH
06.2010

Skills

Critical thinking skills

HIPAA compliance

Organizational skills

Appointment scheduling

Customer service

Patient relations

Attention to detail

Insurance verification

Patient care coordination

Timeline

Patient Care Coordinator

Cleveland Clinic
01.1999 - 09.2024

Medical Informatics

Cuyahoga Community College