Renaldo N. Johnson Sr.
Hillsborough
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
22
22
years of professional experience
Work History
Parts Manager
Reckitt Benckiser Inc.
Hillsborough, NJ
10.2025 - Current
- Oversaw inventory management processes to optimize parts availability and reduce downtime.
- Implemented strategic sourcing initiatives to enhance supplier relationships and improve cost efficiency.
- Developed training programs for staff on inventory systems and best practices in parts management.
- Analyzed market trends to forecast demand and adjust procurement strategies accordingly.
- Collaborated with cross-functional teams to streamline operations and improve overall service levels.
- Led process improvement projects that resulted in increased accuracy in order fulfillment and stock levels.
- Managed budget planning for parts procurement, ensuring alignment with organizational goals and financial targets.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
- Established effective communication channels with other departments to streamline processes and improve interdepartmental collaboration.
- Analyzed sales data to identify trends, optimizing inventory levels accordingly and minimizing stockouts or overstock situations.
On-Site Service Representative
Grainger
South Plainfield, NJ
07.2024 - 09.2025
- Delivered exceptional customer service by responding to inquiries and resolving issues promptly.
- Managed inventory levels, ensuring proper stock availability and accuracy for on-site operations.
- Coordinated with vendors to maintain optimal supply chain efficiency and product delivery schedules.
- Streamlined processes for order fulfillment, reducing turnaround time for customer requests.
- Collaborated with cross-functional teams to identify process improvements and enhance service quality.
- Served as a reliable point of contact for customers, consistently exceeding expectations in responsiveness and professionalism.
- Improved customer satisfaction by promptly addressing and resolving on-site service issues.
- Enhanced operational efficiency for clients through timely and accurate inventory management.
- Demonstrated outstanding time management skills when balancing multiple competing priorities at once.
- Promoted safe work practices among team members, adhering strictly to safety regulations and guidelines while onsite.
- Boosted client confidence with proactive solutions tailored specifically to their individual needs.
- Conducted thorough assessments of site requirements, providing tailored recommendations based on unique situations.
Route Sales Professional
Bimbo Brands
East Brunswick, NJ
06.2023 - 07.2024
- Managed daily route schedules to optimize delivery efficiency and customer satisfaction.
- Developed strong relationships with clients, enhancing customer retention and loyalty.
- Conducted regular inventory assessments to ensure product availability and reduce waste.
- Implemented promotional strategies to boost sales of seasonal products across assigned routes.
- Collaborated with management to develop training programs focused on safety protocols and best practices.
- Organized daily schedules efficiently, prioritizing tasks based on urgency and importance to meet all deadlines.
- Analyzed sales data regularly to identify trends or areas where improvements could be made within the assigned territory.
- Managed inventory effectively for optimal product availability and reduced waste.
- Boosted customer satisfaction by consistently providing efficient and friendly service on daily routes.
- Developed strong rapport with store managers for better shelf space allocation, promoting better brand visibility.
Police Officer/Detective
Piscataway Police Department
Piscataway, NJ
02.2012 - 12.2022
- Enforced laws and regulations to maintain public safety and order.
- Conducted thorough investigations, gathering evidence and interviewing witnesses.
- Collaborated with community organizations to enhance crime prevention efforts.
- Responded promptly to emergency calls, providing assistance in critical situations.
- Prepared detailed reports on incidents, ensuring accuracy and compliance with legal standards.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Conducted preliminary investigations at scenes of major crimes.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
Detective
Newark Police Department
Newark, NJ
09.2009 - 11.2012
- Investigated cases, gathering evidence and interviewing witnesses to ensure thorough case development.
- Collaborated with local agencies to share intelligence and enhance interdepartmental communication.
- Obtained and served search warrants related to ongoing cases.
- Prioritized multiple active cases efficiently by continually reassessing urgency levels based on emerging factors such as public safety concerns or new leads.
- Maintained confidentiality of sensitive information while sharing vital intelligence with appropriate colleagues for effective case resolution.
- Wrote detailed reports outlining case findings for internal files and legal purposes.
- Participated in court hearings to provide written reports, evidence and verbal testimonies.
- Preserved evidence for court hearings and checked integrity of individual pieces.
- Developed strong relationships with local, state, and federal law enforcement agencies for collaborative efforts in solving high-profile cases.
- Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
- Gathered facts from interviews of suspects, witnesses, and complainants.
Security Officer
Teva Pharmaceuticals USA
Fairfield, NJ
11.2004 - 05.2009
- Provided daily physical protection of a pharmaceutical manufacturing facility.
- Responsible for key elements of the company's safety programs including First Aid and CPR. Maintained the facility's access control systems; charged with detecting unauthorized entry and facility and personnel-related emergencies.
- Performed the duties of a console operator - responding to and dispatching resources for emergencies.
- Monitored facility access to ensure compliance with security protocols.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to alarms and incidents, ensuring swift resolution of issues.
- Collaborated with local law enforcement on safety initiatives and incident response.
- Trained new security personnel on procedures and emergency response protocols.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
Associate of Arts - Public Administration and Affairs
Rutgers University, Newark Campus
Newark, NJ05-2027
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Newark Police Academy
03-2010
Skills
- Incident investigation
- Subcontractor management
- Invoice processing
- Customer service
- Inventory management
- Ordering parts
- Stock management
- Vendor relations
- Report writing
- Integrity and honesty
- Relationship building and management
- Conflict de-escalation
- Community engagement
- Criminal investigations
Timeline
Parts Manager
Reckitt Benckiser Inc.
10.2025 - Current
On-Site Service Representative
Grainger
07.2024 - 09.2025
Route Sales Professional
Bimbo Brands
06.2023 - 07.2024
Police Officer/Detective
Piscataway Police Department
02.2012 - 12.2022
Detective
Newark Police Department
09.2009 - 11.2012
Security Officer
Teva Pharmaceuticals USA
11.2004 - 05.2009
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Newark Police Academy
Associate of Arts - Public Administration and Affairs
Rutgers University, Newark Campus