Rene Betts
Rock Falls,IL
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Insurance Agent
Plotner Insurance Consultants
03.2022 - Current
- Built strong relationships with clients through consistent communication and excellent customer service to ensure retention.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
Bartender
The Corner Tap
04.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Operator 1
Wahl Clipper Corporation
03.2003 - 07.2018
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Consistently met or exceeded performance targets while maintaining strict adherence to quality, safety, and production standards.
Education
High School Diploma -
Tampico High School
Tampico, IL05.1996
Skills
- Customer Service
- Client Retention
- New Client Acquisition
- Account Management
Certification
Illinois Property and Casualty insurance license
Illinois flood insurance certificate
Timeline
Insurance Agent
Plotner Insurance Consultants
03.2022 - Current
Bartender
The Corner Tap
04.2019 - Current
Operator 1
Wahl Clipper Corporation
03.2003 - 07.2018
High School Diploma -
Tampico High School
Similar Profiles
Tiffany GuarnieriTiffany Guarnieri
Insurance Customer Service Representative at Innovative Insurance Consultants, INC.Insurance Customer Service Representative at Innovative Insurance Consultants, INC.
DENISE G. SALECINADENISE G. SALECINA
Personal Lines Representative at Takagi & Associates, Inc. Professional Insurance ConsultantsPersonal Lines Representative at Takagi & Associates, Inc. Professional Insurance Consultants
Linda BloweLinda Blowe
SR Vice President National Trust Accounting Leader at Epic Insurance Brokers & ConsultantsSR Vice President National Trust Accounting Leader at Epic Insurance Brokers & Consultants
Brianne SandrockBrianne Sandrock
Lead Sales Licensed Insurance Agent at Bethany Winkleman-State Farm Insurance AgentLead Sales Licensed Insurance Agent at Bethany Winkleman-State Farm Insurance Agent
Carolyn MasiniCarolyn Masini
YMCA Summer Day Camp Counselor at Sterling-Rock Falls YMCAYMCA Summer Day Camp Counselor at Sterling-Rock Falls YMCA