Rene Durand
Pompano Beach,FL
Summary
Seeking an exciting position that will allow me to quickly become an asset and continue to grow professionally. As well as development, contribution, and strengthening of the company.
Overview
4
4
years of professional experience
Work History
Server
Red Lobster
Chattanooga, TN
07.2023 - 10.2024
- Greeted guests and provided menus.
- Filled condiments and napkin containers during slack periods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Addressed complaints to kitchen staff and served replacement items.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Monitored dining room for cleanliness and proper set-up at all times.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Seafood Clerk
Publix
Margate , FL
03.2023 - 07.2023
- Reviewed quality of displayed products and removed old or poor quality fish.
- Followed cleaning schedule for floors, walls and storage areas.
- Greeted customers and answered their questions regarding seafood selection, prices, and availability.
- Cleaned and maintained department equipment by breaking down and reassembling equipment and washing appropriate parts with sanitizing solution.
- Cut, wrapped, weighed and tared seafood department products.
- Maintained records related to sales for store management.
Console/controller Technician
Blazperu inc.
Boca Raton, FL
05.2020 - 02.2023
- Opened boxes containing merchandise to count its inventory.
- Fixed controllers and other related technology.
- Made listings online to sell products once fixed.
- Handled calls.
- Handled all credit cards, debit cards, wires, and ACH payments for different companies.
- Dealt with and took full ownership of complaints or concerns, made sure I followed up and resolved appropriately.
- Ensured appropriate staffing levels to meet customer needs and company standards.
- Cross-selling products to new and existing clients.
Education
Associate of Arts - Information Technology
Palm Beach State College
Lake Worth, FL12-2023
High School Diploma -
Coral Glades High School
Coral Springs, FL05-2020
Bachelor of Science - Computer Science
Florida Atlantic University
Boca Raton, FLSkills
- Supply Restocking
- Order Management
- Guest Relations Management
- Positive and Professional
- Cash Handling
- Point of Sale (POS) System Operations
- Check Payment Processing
- Sales Techniques
- Sales Expertise
- Bilingual; fluently in Spanish
- Superior customer service and leadership
- Ability to multitask
- Excel and Word
References
- John Paolo Sanchez (Personal Banker II Wells Fargo) 954-226-2931
- Michael Munoz (Financial Consultant MedPro) 954-998-8701
- Andrea Larragan (Relationship Manager Bank of America) 954-774-5284
Timeline
Server
Red Lobster
07.2023 - 10.2024
Seafood Clerk
Publix
03.2023 - 07.2023
Console/controller Technician
Blazperu inc.
05.2020 - 02.2023
Associate of Arts - Information Technology
Palm Beach State College
High School Diploma -
Coral Glades High School
Bachelor of Science - Computer Science
Florida Atlantic University
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