Rene Gutierrez
Round Rock,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Sales Consultant
Westbrook Metals
01.2018 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
Administrator
Westbrook Metals
08.2016 - 01.2018
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Improved employee productivity with effective time management strategies for daily tasks.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Collected, arranged, and input information into database system.
Warehouse Operations Associate
Westbrook Metals
01.2015 - 08.2016
- Used hand-held scanners and physical logs to accurately track item movements.
- Improved accuracy in order picking through meticulous organization and attention to detail.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Assisted in the development of a more efficient warehouse layout, maximizing space utilization while maintaining accessibility for workers and equipment.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Managed incoming shipments, verifying contents against purchase orders and resolving discrepancies as needed.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
Operations Manager
USA Can
01.2010 - 12.2014
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Education
Bachelor of Science - Information Technology
University of Phoenix
El Paso, TX2015
Skills
- Sales
- Customer service purchasing (cost estimates)
- Teamwork
- Administrator
- Microsoft Office
- Telecommunications
- Project management
- IT support
- Data entry
- Billing
- Bookkeeping
- Presentations
- Persuasive Communication
- Complex Problem-Solving
- Relationship selling
- Relationship Building
- Interpersonal communication skills
- Staff Training
- Account Management
- Revenue Generation
Hobbies and Interests
- Video Editing (DaVinci Resolve)
- Building Computers
- Auto Repair
- Fishing
Projects
Microsoft Project/ Team class layout, Working as a team of classmates to effectively structure, layout and display every aspect, plus implementation of the course as a team to successfully accomplish established goals. Resulting in a 100 % grade Youth Voting Encouragement, Interacting with the youth community at a local Voting location, to Encourage the future Voters of America that voting does count. Resulting in a A+ Grade
Timeline
Sales Consultant
Westbrook Metals
01.2018 - Current
Administrator
Westbrook Metals
08.2016 - 01.2018
Warehouse Operations Associate
Westbrook Metals
01.2015 - 08.2016
Operations Manager
USA Can
01.2010 - 12.2014
Bachelor of Science - Information Technology
University of Phoenix
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