Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Rene Inocencio

Rene Inocencio

Houston,Texas

Summary

Hi! My name is Anthony, but I preferably go by my middle name, Rene. I can confidently say that I am a hardworking and focused retail and sales individual with the goal of going above and beyond, always. In my two years of Walmart, I have quickly learned every crevice of working in a Retail and Customer Service environment in that period. My job there consisted mostly of Inventory management and replenishment of stock. As of currently, I happily work at Macy's in the Fragrance and Beauty department, where I have been highly trained in all types of sales strategies and creating collaborative relationships with my managers and team members. I am very confident in my skills of providing exciting product demonstrations and pitching customers to make purchases of merchandise. This past October, I was offered a more elevated position within the Beauty Department, where I could further expand my customer service onto the Macy's website. With the help of in-store devices, customers can reach out to consultants such as I via messages or an email, or if they require more hands-on assistance, appointments. This position has such diverse ways to connect to so many more customers and returning clients while still retaining my in-store duties and connections.

Overview

4
4
years of professional experience

Work History

Personal Beauty Consultant

Macy's Inc.
Houston, TX
10.2023 - Current
  • Promoted to an elevated beauty position that allowed more diverse connection to customers via macys.com, where clients can schedule appointments, message and personally shop with me on my profile. In-store duties on the sales floor is still a key factor in my job, mostly in the beauty department.
  • Increased online sales by connecting with customers that had specific inquiries about products that suited their needs. Whether it's makeup, fragrances or fashion styling, I find myself assisting in all types of departments and closing online sales with my clients.
  • Part of a team of online consultants, where we collaborate to optimize website & store goals for sales, credit applications, and overall customer web satisfaction.

Fragrance Sales Associate

Macys Inc.
10.2022 - Current
  • Demonstrated products to help customers make purchasing decisions on perfumes and fragrances.
  • Utilized well-honed interpersonal and people skills to approach customers, engaging in conversation to promote products.
  • Researched inventory using store registry systems to determine if requested products were available.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions or offers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Stocking and Unloading Team Member

Walmart
06.2020 - 10.2022
  • Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.

Education

High School Diploma -

Sam Houston High School MSTC
06.2018

Some College (No Degree) - Psychology, Business Marketing

Sophia Learning

Skills

  • Sales Assistance
  • Cosmetic and Fragrance Knowledge
  • Fragrance Trends
  • Beauty Trends
  • Client Empowerment
  • Customer Service
  • Building Customer Loyalty
  • Meeting Sales Goals
  • Goal Setting and Tracking
  • Appointment Scheduling
  • Upselling strategies

Accomplishments

  • Received numeral recognitions by managers in my effective sale goals in the Macy's workforce.
  • Supervised team of 7 staff members.
  • Awarded for certain brand promotional assistance.

Affiliations

  • Extreme fashion enthusiast, love collecting various designer pieces and participating in trendy styles.
  • Spending time on self-improvement, always participating in body centering activities such as meditation and exercise.
  • Ritually practice bodily health like hair treatments, preserving youthful skin, healthy food ideas.

Timeline

Personal Beauty Consultant

Macy's Inc.
10.2023 - Current

Fragrance Sales Associate

Macys Inc.
10.2022 - Current

Stocking and Unloading Team Member

Walmart
06.2020 - 10.2022

High School Diploma -

Sam Houston High School MSTC

Some College (No Degree) - Psychology, Business Marketing

Sophia Learning
Rene Inocencio