Rene Nugent
Cleveland,TX
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
6
6
years of professional experience
Work History
General Manager
Shade Tree Enterprises
04.2021 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Short Order Cook
Shade Hardware And Grill
08.2018 - 03.2020
- Kept kitchen up to code for health and safety inspections.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared food items according to recipe to drive quality and consistency.
- Understood cooking techniques and fundamentals to maximize safe food handling.
Admitting Clerk
Cleveland Emergency Hospital
07.2017 - 03.2020
- Verified patient details and insurance coverage and collected co-pays.
- Handled admission processes and discharge procedures to transfer patients from hospital to home care, extended facility and self-care plans.
- Registered patients for labs, surgeries and radiology.
- Arranged forms and charts for each patient.
Education
Bachelor of Science - Criminal Justice
Sam Houston State University
Huntsville, TX12.2025
Associate of Arts - Criminal Justice
Blinn College
Brenham, TX12.2022
Skills
- Customer Retention
- Vendor Sourcing
- Quality Management
- Program Administration
- Workflow Planning
- Checking in Patients
- Organizing Charts
- Verifying Insurance
- Patient Interviews
- Telephone Etiquette
- Eligibility Requirements
Timeline
General Manager
Shade Tree Enterprises
04.2021 - Current
Short Order Cook
Shade Hardware And Grill
08.2018 - 03.2020
Admitting Clerk
Cleveland Emergency Hospital
07.2017 - 03.2020
Bachelor of Science - Criminal Justice
Sam Houston State University
Associate of Arts - Criminal Justice
Blinn College
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