AML compliance job is responsible for coordinating and monitoring AML compliance programs. Also responsible for assisting in developing, implementing, maintaining, and enhancing the anti-money laundering policies, procedures, and controls of the organization. AML Compliance Officer’s primary professional focus falls on the internal systems and controls that their institution puts in place to help detect, monitor, and report money laundering activities to the authorities. Their job is to ensure that their institution is not exposed to criminal risk and does not inadvertently facilitate financial crime.
Extensive experience in conducting a reasonable investigation with AML policies and procedures, Risk operation. Broad knowledge in problem-solving and researching, when investigating complex cases fraud prevention field. Ideal advocate for the customers while attending to detail to ensure adhering to policies and procedures and regulatory compliance. Exemplary bilingual (English / Spanish) communicator talents. Over 10 years experience in customer services/collections service roles requiring proficient abilities to communicate product and service rates, services, and benefits. Recognized as an effective team leader, motivator, and goal setter.
Overview
Work History
Regional Compliance Officer
International Money Exchange - Intermex Wire Transfer
San Antonio, Texas
- 05.2024
The Regional Compliance Officer will assist in the administration of the enterprise-wide Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) laws and regulations
Contribute to the activities of the Company's AML/BSA Compliance Department Program to include managing the high-risk agents by performing on-site reviews, KYC interviews, AML/BSA training, maintenance of associated documentation, and reporting to senior management
Select and organize routes visits for high-risk agents (based on agent risk models in accordance with departmental processes and procedures)
Perform enhanced due diligence (EDD) on agent file information (KYC)
Review state regulatory requirements and prepare forms and training material
Visits agent, conduct AML/BSA interview, provide AML/BSA training, and collect KYC documentation as needed
Record and evaluate results and issue recommendation letters based on onsite findings
Escalate any alerts or other adverse findings to management
Document review findings in the appropriate databases including all pertinent facts and information to support result in a timely and efficient manner
Follows up on agent's recommendations, concerns and issues
Maintains awareness of regulatory updates and incorporate process and procedural changes into the onsite review process as directed by management.
AML/BSA Compliance Specialist
K-Force
San Antonio, Texas
02.2022
The BSA Compliance Specialist will provide quality assistance to members and staff, and will be responsible for the oversight and general functions of the credit union's Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Office of Foreign Asset Control (OFAC) monitoring and due diligence to ensure continuous compliance with the regulatory guidelines and applicable laws
Maintain proficient knowledge of RBFCU Member Agreement, BSA/AML/OFAC/Fraud policy and procedures and topical knowledge for all credit union areas with the ability to work independent with minimal supervision
Process and investigate standard and specialized inquiries on AML transactions
Maintain a basic understanding of BSA/AML/OFAC regulations and comply with regulatory laws pertaining to the credit union and internal policies and procedures
Examine OFAC alerts to determine if there is a match and take appropriate action
Conduct independent research as deemed necessary, using discretion to determine whether or not a regulatory SAR filing is appropriate course of action
Responsible for reviewing business through personal account activity, communicating with member directly to inquiry about the activity in question and providing resolutions to management.
Quality Assurance Specialist
K-Force
San Antonio, Texas
10.2019
Researched and resolved customer billing inquiries regarding merchant disputes
Provides expert knowledge and guidance in the design, assessment, implementation, and/or administration of highly complex quality assurance programs, practices, and policies
Develops quality standards and ensures alignment with internal practices and regulatory requirements
Identifies and evaluates quality standards, measurements, and process improvements to ensure effective and efficient business solutions
Designs direct, and executes quality assurance programs
Recommends and facilitates policy and procedural changes
Monitors the work of less experienced peers and team members and provides feedback and coaching as needed.
Senior Compliance Officer
Western Union
San Antonio, Texas
06.2014
Provides AML Compliance support to the agent of the Western Union and its affiliates to build programs that follow the Bank Secrecy Act, USA Patriot Act, and other anti-money laundering laws as they apply to Money Services Businesses
Supports agents’ efforts to comply with company policies and procedures as they relate to anti-money laundering
Evaluates internal controls and anti-money laundering compliance programs for agents through transactions analysis, compliance review, and training sessions
Managed to follow up with agents concerning review findings
In addition to standard program reviews, the Senior Compliance Officer will be assigned program reviews that are more complex and non-routine including referrals from agent risk management, requiring more advanced analysis, reasoning, and judgment skills.
Education
Associate of Applied Science - Electrical Engineering
Instituto Politecnico Loyola
San Cristobal, Dominican Republic
05-1994
Skills
AML compliance
Risk operation
Problem-solving
Researching
Fraud prevention
Bilingual communication (English / Spanish)
Customer service
Collections service
Team leadership
Motivation
Goal setting
Coordinating and monitoring AML compliance programs
Developing, implementing, maintaining, and enhancing anti-money laundering policies and procedures
Internal systems and controls for detecting, monitoring, and reporting money laundering activities
Ensuring regulatory compliance
Administration of Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) laws and regulations
On-site reviews
KYC interviews
AML/BSA training
Enhanced due diligence (EDD)
Reviewing state regulatory requirements
Escalating alerts or adverse findings
Document review and evaluation
Incorporating process and procedural changes
Oversight and general functions of BSA, AML, and OFAC monitoring and due diligence
Proficient knowledge of RBFCU Member Agreement, BSA/AML/OFAC/Fraud policy and procedures
Processing and investigating AML transactions
Examine OFAC alerts
Conducting independent research
Resolving customer billing inquiries
Designing, assessing, implementing, and administering quality assurance programs
Developing quality standards
Monitoring and providing feedback and coaching
AML Compliance support
Evaluating internal controls and compliance programs