Summary
Overview
Work History
Education
Skills
Timeline
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Pamela Barker

Weeki Wachee ,FL

Summary

Dynamic Asset Protection Investigator with a proven track record at Walmart, skilled in crime prevention and loss prevention training. Enhanced team performance through effective collaboration and critical thinking, leading to a significant reduction in shrinkage rates. Expertise in CCTV systems and incident reporting ensures a secure environment while fostering strong relationships with law enforcement.

Overview

9
9
years of professional experience

Work History

Asset Protection Investigator

Walmart
03.2020 - 06.2025
  • Patrolled store and staffed designated posts for visible security presence to customers and associates.
  • Conducted regular audits of inventory control systems to identify discrepancies and initiate appropriate corrective actions.
  • Collaborated with law enforcement agencies to assist in criminal investigations and ensure successful prosecution of offenders.
  • Conducted regular reviews of CCTV footage to monitor employee behavior for adherence to company policies concerning cash handling, merchandise handling, and theft prevention protocols.
  • Provided ongoing training for store associates on asset protection best practices, resulting in improved awareness and vigilance among staff members.
  • Viewed store CCTV, alarm and exception reporting systems to monitor activity and detect theft.
  • Assisted fellow investigators in complex cases when needed, sharing expertise on specific tactics or technologies used in asset protection work.
  • Reduced shrinkage rates by identifying areas of vulnerability within the organization and implementing targeted loss prevention strategies.
  • Created an open line of communication between asset protection personnel and store associates, fostering a collaborative approach towards loss prevention efforts.
  • Developed comprehensive case reports detailing investigation findings, which facilitated swift action by senior management.
  • Identified, reported and resolved safety issues, inventory shortages, cash handling concerns and theft.
  • Resolved conflicts between employees or customers related to suspected thefts or other fraudulent activities professionally and diplomatically.
  • Established strong working relationships with local law enforcement personnel, ensuring smooth cooperation during joint investigations or information-sharing initiatives.
  • Maintained a high level of confidentiality while handling sensitive information during investigations and reporting procedures.

Supervisor

Burks Outlet
01.2018 - 11.2020
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Generated reports detailing findings and recommendations.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Supervisor

Bealls
02.2016 - 05.2017
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

Axtell
Axtell, TX

Skills

  • Video monitoring
  • Physical security
  • Incident reporting
  • Access control
  • Crime prevention
  • Internal auditing
  • Security systems
  • Investigative techniques
  • Asset recovery
  • CCTV systems
  • Law enforcement
  • Loss prevention training
  • Logs and reporting
  • Teamwork
  • Customer service
  • Critical thinking
  • Internal investigations

Timeline

Asset Protection Investigator

Walmart
03.2020 - 06.2025

Supervisor

Burks Outlet
01.2018 - 11.2020

Supervisor

Bealls
02.2016 - 05.2017

Axtell

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Pamela Barker