Resourceful professional with 20 years of experience in procurement, inventory management, and staff supervision, including oversight of production staff of 80. Proven track record in cost savings, vendor negotiations, and logistics. Skilled in purchasing strategies, customer service, and implementing process improvements across manufacturing and distribution environments.
Work History
CSR - Customer Service Representative
4 Years 7 Months
Hydromat, Inc. | 03.2022 - Current
Assisted customers with part selection by accurately identifying machines, improving order accuracy and customer satisfaction.
Coordinated with purchasing and machine shop teams to follow up on open customer orders, ensuring timely delivery and clear communication.
Delivered customer quotes with detailed lead times for specific parts, streamlining sales process and aiding customer decision-making.
Maintenance Parts Buyer
1 Year
Reckitt via Aerotek | 03.2021 - 03.2022
Ordered materials and services as per negotiated agreements, maintaining compliance with approval protocols and reducing procurement delays.
Ordered materials and services per negotiated agreements, ensuring compliance with approval protocols and minimizing procurement delays.
Planned, developed, and purchased materials, parts, supplies, and equipment in a timely and cost-effective manner while upholding quality standards.
Forecasted procurement needs by analyzing usage trends, ensuring optimal inventory levels and minimizing stockouts.
Tracked purchasing activity and key measurements to support data-driven decisions and enhance process improvement.
Assisted department in developing and implementing purchasing strategies that supported cost savings and improved supplier performance.
Managed disciplinary issues for production staff of 80, fostering a positive work environment.
Tracked production numbers and generated reports per customer requests, supporting transparency and client satisfaction.
Monitored production numbers and created reports for customer requests, enhancing transparency and client satisfaction.
Handled disciplinary issues for a production staff of 80, promoting a positive and productive work environment.
Assisted Quality department with policy implementation, enhancing compliance with industry standards.
Provided GMP training to new employees, ensuring regulatory compliance and best practices.
Handled orientation for new employees, facilitating smooth onboarding and integration.
Supported Plant Manager with diverse tasks, improving plant efficiency and facilitating project completion.
Maintenance Parts Coordinator/Buyer
3 Years 4 Months
Alpla, Inc. | 02.2016 - 06.2019
Ordered materials and services per negotiated terms and approvals, ensuring timely and compliant procurement.
Ordered materials and services per negotiated terms and approvals, ensuring timely procurement and compliance.
Planned, developed, and purchased materials, parts, supplies, and equipment in a timely and cost-effective manner while maintaining quality standards.
Forecasted procurement needs by monitoring usage and trends, optimizing inventory and reducing shortages.
Tracked purchasing activity and key metrics to identify process improvements and enhance cost control.
Assisted department in developing and implementing purchasing strategies to improve supplier performance and achieve savings.
Maintained procurement files for audit readiness and efficient record-keeping.
Maintenance Parts Coordinator
2 Years 11 Months
Cott Beverages | 03.2013 - 02.2016
Performed receiving of parts and supplies, ensuring accurate inventory records and timely stocking.
Received, stocked, and created stock locations for spare parts, inputting data into CMMS for traceability.
Conducted cycle counts on parts and supplies, identifying discrepancies and supporting inventory accuracy.
Collaborated with Production to identify process variables, minimizing mechanical and electrical downtime.
Created order requests and conducted cycle counts for plant PPE, ensuring compliance with safety standards.
Created order requests and performed cycle counts to maintain plant PPE, ensuring safety compliance.
Supported quarterly inventories by preparing and reconciling inventory data, improving audit outcomes.
Collaborated with Production to identify key process variables, reducing mechanical and electrical downtime.
Developed QR scans for line locations and established a parts consumption library, enhancing PM tracking in CMMS.
Senior Buyer
2 Years 2 Months
Industrial Distribution Group, Hussmann Corporation | 01.2011 - 03.2013
Identified value enhancement and cost savings opportunities for plant processes and purchased materials, recommending actions to improve operational effectiveness.
Selected and implemented optimal lean manufacturing supply chain solutions, leveraging tools such as E-commerce, MRP, Kanban, and VMI.
Identified value enhancement and cost savings opportunities for plant processes and purchased materials, recommending actions that improved operational effectiveness.
Selected and implemented lean manufacturing supply chain solutions, utilizing tools such as E-commerce, MRP, Kanban, and VMI to streamline processes.
Maintained compliance with corporate policies and trading laws, ensuring all procurement activities met legal and procedural guidelines.
Collaborated with internal and external customers to negotiate and resolve scheduling conflicts and inventory levels, ensuring timely fulfillment of customer needs.
Initiated new sources for materials through global sourcing, expanding supplier base and reducing risk.
Distributor Sales and Operations Assistant
3 Years 3 Months
Motion Industries | 10.2007 - 01.2011
Procured products from suppliers, ensuring timely fulfillment of customer orders and enhancing customer satisfaction.
Procured products from a predefined list of suppliers, ensuring timely fulfillment of customer orders.
Managed assigned inventory lines by reviewing parameters, updating committed stock, and processing vendor returns to minimize overstock.
Resolved shipping discrepancies and invoice mismatches, maintaining accurate records and supplier relationships.
Developed and maintained strong working relationships with suppliers and manufacturer reps, supporting effective communication.
Supported purchasing department and branch operations by providing essential services, enhancing overall operational efficiency.
Account Manager
3 Years 3 Months
Tubular Steel, Inc. | 07.2004 - 10.2007
Managed inventory and purchased goods to ensure product availability while minimizing excess stock.
Analyzed trends to establish market transaction prices, enhancing competitive positioning.
Grew the product line by identifying opportunities and expanding offerings.
Identified opportunities and expanded product line, contributing to market growth.
Provided technical product instruction, enhancing customer understanding and satisfaction.
Purchased goods and managed inventory, ensuring product availability and minimizing excess stock.
Distributor Sales/Purchasing/Inventory and Management
8 Years 2 Months
Missouri Power Transmission | 05.1996 - 07.2004
Assisted in day-to-day branch operations, filling in for customer service, clerical, and warehouse roles.
Managed inventory by maintaining stock levels and replenishing to meet annual turn goals, enhancing branch operational efficiency.
Managed collections process and maintained responsibility for outstanding invoices, supporting cash flow and audit processes.
Oversaw collections process and ensured timely resolution of outstanding invoices, supporting cash flow and audit readiness.
Performed financial calculations and generated reports, delivering insights that informed branch decision-making.
Education
No Degree - Business Administration Coursework
Lindenwood University | Saint Charles | 01-2002
Certificate - Paralegal Studies
Saint Louis Community College | Florissant
Skills
Purchasing
Purchasing coordination
Customer Relationship Management
Order Fulfillment
Inventory Control
ERP Systems
CRM Software
MRP
Logistics management
Root Cause Analysis
Manufacturing
Organizational skills
Attention to detail
Clear verbal communication
Written communication
Customer Support Experience
Supply Chain
Timeline
CSR - Customer Service Representative
Hydromat, Inc.
03.2022 - CurrentRead More
Maintenance Parts Buyer
Reckitt via Aerotek
03.2021 - 03.2022Read More
Production Assistant
Serioplast US
08.2019 - 03.2021Read More
Maintenance Parts Coordinator/Buyer
Alpla, Inc.
02.2016 - 06.2019Read More
Maintenance Parts Coordinator
Cott Beverages
03.2013 - 02.2016Read More
Senior Buyer
Industrial Distribution Group, Hussmann Corporation
01.2011 - 03.2013Read More
Distributor Sales and Operations Assistant
Motion Industries
10.2007 - 01.2011Read More
Account Manager
Tubular Steel, Inc.
07.2004 - 10.2007Read More
Distributor Sales/Purchasing/Inventory and Management