Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Renee Gauthier

Summary

Dynamic and results-driven professional with a proven track record in hospitality. Thrive in delivering exceptional guest service and enhancing team collaboration. Always present as a positive extension of the company's philosophy including seamless service, attention to detail, and expert menu knowledge in order to give an experience guests will come back for.

Overview

18
18
years of professional experience

Work History

Restaurant Server

Houston's, Hillstone Restaurant Group
07.2024 - 10.2024
  • Delivered exceptional guest service, ensuring a positive dining experience for all guests.
  • Managed multiple tables efficiently, balancing guest needs and timing of food service.
  • Bringing my knowledge to help enhance team performance and service quality.


Bartender

Honor Bar
02.2011 - 10.2017
  • Trainer of new team members, interns and managers in training.
  • Helped set the service style for Honor Bar and created the training manual for all future team members
  • Helped open the new restaurant through introducing new clientele to the excellent Hillstone service, while welcoming existing regulars into the new concept and menu items.

Restaurant Server and Bartender

Houston's, Hillstone Restaurant Group
10.2006 - 03.2011
  • Top ten sever who opened all scheduled lunch shifts setting up the team for success.
  • Service trained new team members, interns and managers in training.


Education

Associate of Arts - Arts And Entertainment Management

Columbia College, Chicago
Chicago, IL

Improv Education

Second City
Chicago, IL

Skills

  • Customer Service
  • Food Safety
  • Order Accuracy
  • Conflict Resolution
  • Team Collaboration
  • Time Management
  • Point of Sale (POS) Systems

Accomplishments

  • Awarded bonuses for being a Top Ten server.
  • Taught continued education classes for the Houston's team.
  • Successfully managed the busiest shifts with high efficiency and customer satisfaction.

Timeline

Restaurant Server

Houston's, Hillstone Restaurant Group
07.2024 - 10.2024

Bartender

Honor Bar
02.2011 - 10.2017

Restaurant Server and Bartender

Houston's, Hillstone Restaurant Group
10.2006 - 03.2011

Associate of Arts - Arts And Entertainment Management

Columbia College, Chicago

Improv Education

Second City

Similar Profiles

CREATE PROFILE