Summary
Overview
Work History
Education
Skills
Extracurricular activities
Timeline
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Renee Hebert

Park City,UT

Summary

Dynamic and dedicated hostess with a proven track record at Loma, excelling in customer service and effective multitasking. Recognized for enhancing guest experiences through warm interactions and efficient reservation management. Skilled in seating arrangements and upselling, ensuring a welcoming atmosphere while supporting team performance.

Overview

2
2
years of professional experience

Work History

Hostess

Loma
08.2024 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • I also bus tables
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Hostess

Twisted Fern
04.2024 - 12.2024
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Provided patrons with estimated waiting times during peak service hours.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.

Hostess

Maxwells East Coast Eatery
06.2023 - 08.2023
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Education

High School Diploma -

Park City Highschool
Park City, UT
06-2026

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Payment processing
  • Table bussing
  • Safe food handling
  • Food running

Extracurricular activities

I play highschool lacrosse in the spring, with practices starting in January.

Timeline

Hostess

Loma
08.2024 - Current

Hostess

Twisted Fern
04.2024 - 12.2024

Hostess

Maxwells East Coast Eatery
06.2023 - 08.2023

High School Diploma -

Park City Highschool

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Renee Hebert