RENEE HUDSON
Davidson,North Carolina
Summary
Accomplished Insurance Agent with a proven track record at Allstate Insurance, adept in policy management and compliance, and renowned for exceptional customer service. Expert in leveraging professional ethics and detailed policy knowledge to ensure client satisfaction and regulatory adherence. Demonstrates a strong commitment to data privacy, with a focus on impactful client relations and efficient problem resolution.
Overview
21
21
years of professional experience
Work History
Insurance Agent
Concentrix Soluations
01.2023 - Current
- Processed and Managed insurance policy change request via email, including updating customer details, coverage and other modifications.
- Ensured all policy changes adhered to licensing and regulatory requirements, maintaining compliance with industry standards.
- Responded to customer inquiries in a timely and professional manner, providing clear guidance and support on policy updates.
- Maintained accurate and detailed notes of email communication and updates to insurance policies.
- Ensured data privacy and security by following company protocols and maintaining confidentiality in handling sensitive information.
- Key Skills - Insurance policy management and compliance, customer service and support, strong written communication, detail-oriented and organized, problem-solving and issue resolution, data privacy and confidentiality.
Insurance Agent
Allstate Insurance
09.2003 - 01.2023
- Processed and Managed insurance policy change request via email, including updating customer details, coverage and other modifications.
- Ensured all policy changes adhered to licensing and regulatory requirements, maintaining compliance with industry standards.
- Responded to customer inquiries in a timely and professional manner, providing clear guidance and support on policy updates.
- Maintained accurate and detailed notes of email communication and updates to insurance policies.
- Ensured data privacy and security by following company protocols and maintaining confidentiality in handling sensitive information.
- Key Skills - Insurance policy management and compliance, customer service and support, strong written communication, detail-oriented and organized, problem-solving and issue resolution, data privacy and confidentiality.
Education
Diploma - Professional Pet Grooming
Merryfield Academy
Oakland Park, FL05.2024
High School Diploma -
South Rowan High School
China Grove, NC06.1993
Skills
- Customer Service
- Licensed Insurance Agent
- Professionalism and Ethics
- Quotes and sales
- Customer follow-up
- Client Relations
- Auto insurance
- Policy Knowledge
- Property insurance
Timeline
Insurance Agent
Concentrix Soluations
01.2023 - Current
Insurance Agent
Allstate Insurance
09.2003 - 01.2023
Diploma - Professional Pet Grooming
Merryfield Academy
High School Diploma -
South Rowan High School
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