Open To Work
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RENEE JOHNSON
Okeechobee,FL
Summary
Detail-oriented Cashier with expertise in cash handling and customer service. Skilled in communication, teamwork, and problem-solving, ensuring efficient transactions and enhanced customer satisfaction. Experienced in maintaining cash drawer integrity and adapting swiftly to new environments, with a commitment to continuous learning and team collaboration. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
CASHIER
7/11 CONVENIENT STORE
Port St. Lucie, FL
03.2024 - Current
- Processed cash, check, debit, and credit card payments accurately and efficiently using Point-of-Sale system, ensuring smooth transaction flow.
- Maintained accurate cash drawer and balanced registers daily.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Provided excellent customer service and resolved complaints promptly.
- Delivered excellent customer service while promoting loyalty programs, enhancing customer engagement and support for sales initiatives.
- Used suggestive selling techniques to promote add-on sales.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Followed company security procedures for handling large sums of money.
- Developed and nurtured positive relationships with team members to foster a collaborative work environment.
SECURITY OFFICER
ALLIED UNIVERSAL
10.2022 - 03.2024
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere and prioritize safety.
- Secured premises and personnel by patrolling the property and monitoring surveillance equipment.
- Conducted regular patrols of key areas to spot and control security concerns.
- Monitored CCTV cameras and alarm systems for security breaches.
- Enforced security policies and removed violators and unauthorized personnel from the premises to maintain a safe environment.
- Communicated with the security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Responded swiftly to emergency situations to assess issues and implement effective resolutions.
- Acted quickly during an emergency situation to reduce opportunity for damage and injury.
- Documented property damage, theft, unauthorized persons, and unusual incidents to maintain accurate records for future reference.
YOUTH COUNSELOR
A KIDS PLACE
01.2022 - 12.2022
- Coordinated youth programs and activities that enhanced self-esteem and improved overall quality of life.
- Monitored youth behavior, providing guidance and support that facilitated positive behavioral changes.
- Provided crisis intervention and emotional support to youth.
- Helped youth develop and achieve personal goals with close support.
- Supervised individuals in small group atmosphere (from 6-12 kids) to cultivate safety, independence, and structure.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
- Engaged with youth members, teaching sustainable habits and effective coping mechanisms for stress management.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Established and maintained relationships with youth, families and community partners.
SHIFT MANAGER
RACETRAC
03.2019 - 07.2021
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Ensured employees remained productive and focused on tasks to meet business and customer needs.
- Supervised employees and ensured compliance with company quality standards for food and services.
- Trained and mentored new employees to maximize team performance.
- Resolved customer issues promptly and implemented corrective actions to enhance satisfaction.
- Managed daily product orders and inventory levels to ensure stock availability.
- Executed cash handling, processed cash drops, balanced registers, and loaded safe to maintain financial accuracy.
- Finalized end-of-day processes and completed necessary paperwork, including lottery, tobacco, and food audits.
- Checked in vendors and restocked coolers.
Education
DIPLOMA -
JENSEN BEACH HIGH
Jensen Beach, FL06-2008
Bachelor of Arts - Recording Arts
Fullsail University
Orlando 04-2026
Skills
- Point-of-sale system
- Cash management
- Credit transactions
- ID verification
- Order taking
- Merchandise restocking
- Ordering and stocking
- Customer service
- Product knowledge
- Product recommendations
- Loyalty program promotion
- Refunds and exchanges
- Report generation
- Cash drawer balancing
- Time management
- Multitasking and organization
- Reliability and punctuality
- Workstation cleanliness
- Loss prevention
- Complex Problem-solving
- Conflict resolution
- Professional courtesy
- Training and onboarding
- Staff training
- Promotions and discounts
- Effective communication
- Attention to detail
- Decision making aptitude
- Work ethic and integrity
- Patience and empathy
- Online orders preparation
- Basic math
- Team collaboration
- Scanner operations
- Guest inquiries
Volunteer Experience
- I've done volunteer work for the boys and girls club as well as local churches in need.
- After working at a group home, I was further encouraged to help coach the teens who participate in their schools' athletics program.
- Currently doing food and clothing donations for kids in need.
Certification
Security license
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
RemoteOn-SiteHybridSalary Range
$18/hr - $1800/hrTimeline
CASHIER
7/11 CONVENIENT STORE
03.2024 - Current
SECURITY OFFICER
ALLIED UNIVERSAL
10.2022 - 03.2024
YOUTH COUNSELOR
A KIDS PLACE
01.2022 - 12.2022
SHIFT MANAGER
RACETRAC
03.2019 - 07.2021
DIPLOMA -
JENSEN BEACH HIGH
Bachelor of Arts - Recording Arts
Fullsail University