Summary
Overview
Work History
Education
Skills
Timeline
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Renee Manning

Jacksonville,FL

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Dependable, self-motivated and able to learn new skills quickly and efficiently.

Overview

16
16
years of professional experience

Work History

Manager- School Support Division

Acaletics
07.2019 - Current


  • Responsible for building relationships with school communities and leading activities related to improving student performance.
  • Support clients to learn, execute, and maximize the effectiveness of the Acaletics program at their respective school sites.
  • This includes completing professional development (PD) training for clients' staff and administration as well as in-class demonstrations utilizing ACALETICS materials.
  • Assess program implementation progress by observing classroom practices and analyzing school data.
  • Track and monitor monthly assessment scores to help guide improvement plans for schools.
  • Schedule in-person/zoom meetings to share suggested improvement plans with school administrators and district leaders.
  • Assist teachers and school leaders in implementing the key instructional features of the program by providing critical feedback.
  • Provide clients with superior customer service.
  • Detect clients’ challenges and opportunities for improvement and resolve them in a timely manner.
  • Compile and present information orally, visually, and in writing to clients and the organization on an on-going basis.
  • Represent ACALETICS at conferences, events, etc.
  • Contribute to the development and promotion of company products.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Licensed Final Expense Insurance Agent

Lincoln Heritage
09.2018 - 07.2019
  • Spoke with individuals and families about their specific needs for Final Expense insurance.
  • Used proper underwriting skills to identify if and what plan the client qualified for.
  • Presented and clearly explained insurance policy options based on their needs.
  • Provided excellent customer service which resulted in lead generation.
  • Meet with business owners and community organizations to create business relationships and generate leads.
  • Trained new agents with the company to assist with their success in the field.
  • Host morning conference calls for my region.
  • Followed up with clients to ensure customer satisfaction.

Customer Account Executive

Comcast, Xfinity
09.2011 - 09.2018
  • Educated customers on products and services. lines of business..
  • Educated customers on products and services
  • Meet and exceeded monthly sales goals.
  • Followed up with customers to ensure excellent customer service
  • Presented sales trainings to my peers to increase product knowledge.
  • Represented my sales team as a Team Captain and Team Ambassador.
  • Maintained attitude of continuous improvement and competitive approach to sales benchmarks.
  • Awarded Elite top 10% of the Sales department consistently.

Career Service Advisor

Florida Career College
05.2007 - 04.2009
  • Conducted scheduled resume and interview workshops and job search training to promote gainful employment.
  • Collaborated with faculty, alumni and colleagues to identify internship, externship and employment opportunities for students and recent graduates.
  • Initiated regular and consistent outreach to employers to uncover new employment opportunities.
  • Matched job seekers to employer positions and maintained ongoing relationships with companies to drive successful outcomes.
  • Administered and proctored Prometric IT test to candidates.
  • Organized and coordinated career fairs for the students.
  • Assisted with verification, data collection and data entry for placement reporting and maintained placement records and reports to comply with Standards of Accreditation.

Education

Bachelor of Science degree - Merchandising

Florida State University

Florida Licensed Life Insurance Agent - undefined

Skills

  • Consultative Selling Techniques
  • Critical Thinking
  • Data and Analytics
  • Excellent customer service
  • Project Management
  • Professional Development
  • Training
  • Persuasive Communication
  • On-Time Project Delivery
  • Proficient in Microsoft Word, Excel, and Powerpoint

Timeline

Manager- School Support Division

Acaletics
07.2019 - Current

Licensed Final Expense Insurance Agent

Lincoln Heritage
09.2018 - 07.2019

Customer Account Executive

Comcast, Xfinity
09.2011 - 09.2018

Career Service Advisor

Florida Career College
05.2007 - 04.2009

Bachelor of Science degree - Merchandising

Florida State University

Florida Licensed Life Insurance Agent - undefined

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Renee Manning