ReNee McCormick
Hartman,AR
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members, and supervisors. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Reliable Sales Associate with strengths in inventory management, training, and customer service. Friendly, knowledgeable, and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
31
31
years of professional experience
Work History
Sales Associate
Ozark Recreational Golf Course
Ozark, AR
05.2009 - Current
- Built and maintained relationships with peers and upper management to drive team success.
- Used technology resources to assist customers in locating and selecting items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Developed trusting relationships with customers by making personal connections.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Tracked company inventories, moved excess stock, and arranged products to improve sales.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color, or style.
- Answered incoming telephone calls to provide store, product, and service information.
- Reviewed files, recordings, and other documents to obtain information to respond to requests.
- Professionally handled customer complaints.
- Provided accurate information about products, prices, and services.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
- Obtained signatures for financial documents and internal and external invoices.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Greeted customers and provided exceptional customer service.
CNA/CMA
Pocola Health & Rehab
Pocola, OK
07.2003 - 05.2009
- Assisted with ambulation using appropriate gait belts when needed.
- Kept accurate records of patient care services rendered by facility policies and procedures.
- Provided companionship for elderly or convalescent patients by reading aloud, playing games, or engaging in other activities.
- Monitored vital signs including temperature, pulse rate, respiration rate, and blood pressure readings for assigned patients.
- Administered prescribed medications under the direction of a Registered Nurse or Licensed Practical Nurse.
- Answered patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
- Observed patient's physical and emotional condition and reported any changes to nursing staff.
- Participated in educational programs related to nursing aide duties as required by state regulations.
- Responded promptly to requests from nurses or physicians regarding patient care needs.
- Provided personal care and assistance to patients, such as bathing, dressing, grooming, toileting, and meal preparation.
- Reported any unusual circumstances observed during duty to the supervisor immediately.
- Measured and recorded the height and weight of patients as required.
- Assisted with transferring patients in and out of beds, wheelchairs, or other adaptive equipment.
- Recorded food and fluid intake and output information on daily flow sheets.
- Maintained cleanliness of patients' rooms by changing bed linens and keeping furniture in order.
- Followed safety precautions while providing patient care services.
- Collected specimens for laboratory tests according to established procedures.
- Utilized good communication skills when interacting with both medical personnel and the families of the patients.
- Encouraged family involvement through education on proper homecare techniques after discharge from the hospital setting.
- Performed routine housekeeping duties such as cleaning floors, dusting furniture, and emptying wastebaskets.
- Demonstrated knowledge of infection control practices while caring for multiple patients at one time.
- Attended regular team meetings with other healthcare professionals to discuss current issues involving patient care plans.
- Answered signal lights, bells, or intercom systems to determine resident needs.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Managed and maintained patient rooms, shared living areas, and nursing stations.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Reported changes in patient condition to registered nurse or physician.
- Used mobility devices to transport patients.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain an optimal environment.
- Maintained accurate, timely flow of information by completing thorough patient records and updating the healthcare team on patient status.
- Helped residents walk with or without self-help devices.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Observed and reported unusual symptoms and changes to the charge nurse.
- Distributed drinking water and nourishment to residents.
- Facilitated activities of daily living, personal hygiene management, feeding, and ambulation.
- Assisted residents in preparing for activities and social programs.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Fostered relationships with patients, caregivers, and healthcare teams to achieve individual care plan targets.
- Conducted routine checks on patient vitals, blood pressure, blood sugar, and heart rate.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Supported non-ambulatory residents in a range of motion exercises.
- Documented activities and recorded information in the EMR system.
- Provided emotional support to family members regarding end-of-life decisions.
- Observed patients for any changes in their physical or mental condition.
CNA
Oaks Nursing Home
Poteau, OK
05.1992 - 11.1993
- Conducted routine checks on patient vitals, blood pressure, blood sugar, and heart rate.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding, and ambulation.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Answered signal lights, bells, or intercom systems to determine resident needs.
- Documented activities and recorded information in the EMR system.
- Supported non-ambulatory residents in a range of motion exercises.
- Observed and reported unusual symptoms and changes to the charge nurse.
- Assisted residents in preparing for activities and social programs.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain an optimal environment.
- Managed and maintained patient rooms, shared living areas, and nursing stations.
- Used mobility devices to transport patients.
- Maintained accurate, timely flow of information by completing thorough patient records and updating the healthcare team on patient status.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Helped residents walk with or without self-help devices.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Distributed drinking water and nourishment to residents.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Reported changes in patient condition to a registered nurse or physician.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Responded quickly to emergenciesa involving sudden illness or injury.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Answered call lights promptly and responded to patient needs accordingly.
- Transported patients to treatment units, using wheelchair or stretcher.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Cleaned and sanitized patient rooms according to established protocols.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Observed patients for any changes in their physical or mental condition.
- Provided emotional support to family members regarding end-of-life decisions.
- Administered medications as directed by a registered nurse or physician.
- Monitored vital signs including blood pressure, pulse rate, and respiration rate.
- Participated in educational programs related to nursing assistant skills development.
- Supported daily living activities by serving meals, feeding, ambulating turning over, and positioning patients.
- Documented information in patient charts and communicated status updates to the interdisciplinary care team.
- Administered medications and educated patients and families on correct at-home administration.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Answered patient call signals and signal lights to determine patients' needs.
- The medical supply room and patient rooms werestocked with necessary supplies, equipment, and instruments.
- Communicated with patients to determine feelings, need for assistance, or social and emotional support.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Shaved and draped patients to prepare for surgery, treatment, or examination.
- Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
- Transported specimens, laboratory items, or pharmacy items, verifying proper documentation and delivery to authorized personnel.
Education
GED -
Leflore High School
Leflore, OK12.1997
General Studies
Wister High School
Wister, OKSkills
- Contract Preparation
- Product Sales
- Sales Development
- Customer Needs Assessment
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Sometimes the questions are complicated and the answers are simple.
Dr. Seuss
Timeline
Sales Associate
Ozark Recreational Golf Course
05.2009 - Current
CNA/CMA
Pocola Health & Rehab
07.2003 - 05.2009
CNA
Oaks Nursing Home
05.1992 - 11.1993
GED -
Leflore High School
General Studies
Wister High School
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