Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Renee Michelle Morone

Winter Springs,FL

Summary

  • Detailed oriented career professional seeking long term employment with the Seminole County School Board that will allow the opportunity to expand my knowledge base while pursuing a challenging career path in the Elementary Education field as a Substitute Teacher and allow me to reach my full potential.
  • Excellent oral, written and interpersonal communication skills
  • Highly motivated professional with strong work ethic
  • Ability to work individual and with others in a team environment
  • Qualification of aircraft per FAA regulations
  • Make and confirm reservations/ticket sales
  • Senior Flight Attendant
  • Experience with international and domestic flights
  • Excellent computer, internet and networking abilities
  • Able to multi task efficient on micro soft word, excel and power point
  • in charge and special attention of Unaccompanied minors on flights ages 5-14 for their safety by continuously monitoring the child through out the flight.

Accomplished Flight Attendant offering over 13 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Substitute Teaching position for the Seminole County School Board. Ready to help children to achieve learning goals and provide individualized and team learning experiences to ensure better academic performance and focus on students needs . Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
years of professional experience

Work History

Flight Attendant

American Airlines
01.2011 - Current
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
  • Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
  • Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
  • Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
  • Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
  • Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
  • Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
  • Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
  • Boosted passenger loyalty through personalized service and attention to detail.
  • Reduced anxiety for passengers during turbulence by providing reassurance and clear instructions.
  • Solved in-flight emergencies calmly and effectively, minimizing passenger distress and ensuring safety.

ACH Department/ Head Teller

ATLANTIC COAST BANK
01.2007 - 01.2009
  • ATM/Cash drawer balancing daily, Federal Reserve contact, Posted payroll and direct deposits to personal and business accounts, Experience in correcting business deposit errors, Product sales, opening of accounts, cross sales and customer service, Advertising of bank products, Computer, internet and phone sales experience
  • Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
  • Promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
  • Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
  • Mentored junior team members, providing guidance and support to foster professional growth and success.
  • Developed strong interdepartmental relationships to improve communication and collaboration across the organization.
  • Enhanced customer satisfaction through proactive problem-solving measures and excellent communication strategies with clients.
  • Served needs of over 50 customers a day as head teller of skilled banking team.

Education

Elementary Education

University of Central Florida
Orlando, FL

Associate of Arts - Elementary Education

Palm Beach State College
Lake Worth, FL
12.2021

Surgical Tech - Medical Assistant/SurgicalTechnology

Sanford Brown Institute
Jacksonville, Florida
02.2001

Skills

  • Customer Service
  • Strong Work Ethic
  • First Aid
  • Reliability and punctuality
  • Hospitality service expertise
  • Professional Appearance
  • Verbal and written communication
  • Safety Procedures

Awards

  • President's List/3.75 GPA
  • Perfect Attendance Certificate
  • CPR Certified/First Aid Certified
  • EKG Certified

Timeline

Flight Attendant

American Airlines
01.2011 - Current

ACH Department/ Head Teller

ATLANTIC COAST BANK
01.2007 - 01.2009

Elementary Education

University of Central Florida

Associate of Arts - Elementary Education

Palm Beach State College

Surgical Tech - Medical Assistant/SurgicalTechnology

Sanford Brown Institute
Renee Michelle Morone