Summary
Work History
Education
Skills
Timeline
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Renee Norman

Tarpon Springs,FL

Summary

Adept at navigating the dynamic aviation environment, I enhanced passenger satisfaction and safety at Delta Air Lines through exceptional customer service and rigorous adherence to safety protocols. My ability to manage emergencies and maintain composure under pressure showcases my strong work ethic and attention to detail, significantly contributing to the airline's reputation for excellence.

Work History

Flight Attendant

Delta Air Lines
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
  • Answered passenger questions and provided solutions to issues arising during flights.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.

Education

Bachelor Of Science - Child Development

Florida State University
Tallahassee, FL

Associate Of Applied Science - Dental Hygiene

Tallahassee Community College
Tallahassee, FL

Skills

  • Customer service
  • Strong work ethic
  • Attention to detail
  • First aid
  • Safety procedures
  • Emergency procedures
  • Flight safety
  • Passenger safety management

Timeline

Flight Attendant

Delta Air Lines

Bachelor Of Science - Child Development

Florida State University

Associate Of Applied Science - Dental Hygiene

Tallahassee Community College
Renee Norman