Renee Olavarria
Ontario,CA
Summary
To obtain a motivating and challenging career in an office environment, in which I can positively utilize my training, experience and professionalism.
Overview
24
24
years of professional experience
Work History
Guest Relations
Knott's Berry Farm
09.2021 - Current
- Anticipated guests' needs, responded promptly to questions and concerns and continuously maintained positive guest relations.
- Compiled feedback to help management improve guest relations policies and prevent common conflicts.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Ticket sales
- Ticket Taking
- Process season passes
Administrative Assistant
Dick's Sporting Goods
06.2011 - 09.2017
- Filing, data entry, payroll, print daily department task, answer phones and direct caller to correct department
- Process new hires and terminations, process corrective action write ups, track associates attendance, tardies, and missed meal periods, assist Manager on Duty with morning meetings
- Assist Manager on Duty with break and lunch schedules, log store shrink, order office supplies.
Accounts Receivable Clerk
Chick's Sporting Goods Corp Office
05.2006 - 06.2009
- Filing, data entry, prepared daily bank deposits, billing, handled returned checks thru TeleCheck
- Acting A/R Manager
- Assisted Loss Prevention Manager with returned check investigations.
Administrative Assistant
Westlam
09.2004 - 09.2005
- Answered multiple phone lines, filing
- Order desk, wrote up job tickets, data entry, assisted customers with existing orders
- Assisted Production Manager and Sales Reps with production and sales
- Interacted with all management and clientele in a professional and courteous manner.
Administrative Assistant
Colortone Grafx
04.2000 - 05.2004
- Answer multiple phone lines, filing, billing, ordered office supplies, data entry
- Accounts payable, accounts receivable, collections, payroll via ADP, Customer Service
- Assist Production Manager, and Company Controller
Education
High School Diploma -
Mountain View High School
El Monte, CA06.1993
Skills
- DYNAMICS
- GREAT PLAINS
- Guest Relations
- MS OFFICE
- QUICKBOOKS
- Accounts Payable
- 10 Key Data Entry
- Multi-line Phone Systems
- Loss Prevention
- Office Administration
- Accounts Receivable
- Office Management
- Journal Entries
Additional Information
Skills MS Office Quickbooks
10 Key
Dynamics/Great Plains
Assessments
- Administrative assistant/receptionist, Familiar, 09/01/21, Using basic scheduling and organizational skills in an office setting
- Working with MS Word documents, Familiar, 09/01/21, Knowledge of various Microsoft Word features, functions, and techniques
Languages
Spanish
Limited Working
Timeline
Guest Relations
Knott's Berry Farm
09.2021 - Current
Administrative Assistant
Dick's Sporting Goods
06.2011 - 09.2017
Accounts Receivable Clerk
Chick's Sporting Goods Corp Office
05.2006 - 06.2009
Administrative Assistant
Westlam
09.2004 - 09.2005
Administrative Assistant
Colortone Grafx
04.2000 - 05.2004
High School Diploma -
Mountain View High School
Similar Profiles
Cassandra M FranksCassandra M Franks
Catering Area Manager at Knott's Berry FarmCatering Area Manager at Knott's Berry Farm
Michael RyanMichael Ryan
Food Service Worker at Knott's Berry FarmFood Service Worker at Knott's Berry Farm
Anthony Macias-WilliamsAnthony Macias-Williams
Park Services Associate at Knott's Berry FarmPark Services Associate at Knott's Berry Farm
Joshua GuarinoJoshua Guarino
Certified Ride Operator at Knott's Berry FarmCertified Ride Operator at Knott's Berry Farm
Diego MendezDiego Mendez
Warehouse Lead at Vpet PlasticsWarehouse Lead at Vpet Plastics