Renee Ranucci
Port St Lucie,FL
Summary
Dynamic professional with extensive experience as a Sr Pharmacy Tech at Walgreens, demonstrating exceptional customer service and patient confidentiality adherence. Skilled in medication dispensing and inventory management, with a strong work ethic and empathy towards customers. Proven track record of enhancing pharmacy workflow and maintaining HIPAA compliance, contributing to improved patient care and satisfaction.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
25
25
years of professional experience
Work History
Cashier
Dollar Tree
10.2018 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Pharmacy Technician
VA Hospital
05.2014 - 03.2017
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Medical Records Clerk
Baker County Medical Services
01.2005 - 09.2009
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Printed and photocopied documents to provide patients with copies of medical records.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
Sr Pharmacy Tech
Walgreens
08.1993 - 04.2005
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
Education
Medical Billing And Coding -
Concorde Career College
Jacksonville FLSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
English
Full Professional
Timeline
Cashier
Dollar Tree
10.2018 - 01.2019
Pharmacy Technician
VA Hospital
05.2014 - 03.2017
Medical Records Clerk
Baker County Medical Services
01.2005 - 09.2009
Sr Pharmacy Tech
Walgreens
08.1993 - 04.2005
Medical Billing And Coding -
Concorde Career College
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