Renee Thompson
Akron,OH
Summary
Dynamic and detail-oriented professional with proven experience in customer service and administrative support at Summit County Health Department. Excelled in managing schedules, providing clerical support, and enhancing team productivity. Demonstrated exceptional listening skills and problem-solving abilities, contributing to a welcoming and efficient office environment.
Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
Overview
39
39
years of professional experience
Work History
Front Desk Receptionist
Regional Vascular and Vein
06.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Clerical Support Associate
Summit County Health Department
12.1985 - 06.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Received, sorted, and distributed incoming mail.
- Managed calendars for multiple managers, ensuring punctuality and avoiding scheduling conflicts.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Served as a valuable resource for new hires by providing guidance on office procedures, policies, and software usage.
- Contributed to the success of company events by coordinating logistics, invitations, and catering arrangements.
- Facilitated smooth operation of daily tasks through efficient coordination of departmental resources and personnel schedules.
- Assisted in improving overall team productivity by providing clerical support, including photocopying, scanning, and arranging meetings.
Education
High School Diploma -
Akron University
Orrville, OhioSkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Data entry
- Problem-solving skills
- Team collaboration
- Scheduling
- Scheduling appointments
- Work prioritization
- Administrative support
- Initiative-taking
Timeline
Front Desk Receptionist
Regional Vascular and Vein
06.2022 - Current
Clerical Support Associate
Summit County Health Department
12.1985 - 06.2020
High School Diploma -
Akron University
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