Summary
Overview
Work History
Education
Skills
Timeline
Generic

Renee Wilson

Dunnellon

Summary

Dedicated Ops Supervisor with experience in overseeing daily operations, optimizing processes and team collaboration. Strengths include strategic planning, staff development and problem-solving knowledge. Have instituted operational improvements that enhanced productivity.

Overview

6
6
years of professional experience
2009
2009
years of post-secondary education

Work History

Ops Supervisor

FedEx
Dunnellon
05.2023 - Current
  • Managed daily operations to ensure efficient package handling and distribution.
  • Trained and mentored team members on safety protocols and operational procedures.
  • Check package handlers my time weekly
  • HO36 documentation

Package Handler Trainer

FedEx
Dunnellon
07.2022 - 05.2023
  • Trained new employees on safety protocols and handling procedures.
  • Oversaw daily package sorting and distribution processes.
  • Monitored team performance and provided constructive feedback regularly.
  • Helped management in daily tasks
  • Assisted in maintaining equipment and warehouse cleanliness standards.

Package Handler

FedEx
Dunnellon
11.2021 - 07.2022
  • Loaded and unloaded packages from delivery trucks.
  • Pulled the IC belt.
  • Maintained cleanliness and organization of work area regularly.

Omni Puller

Kohl's
Dunnellon
09.2021 - 12.2021
  • Pulled online orders
  • Packaged orders
  • Delivered orders

Front Desk Receptionist

Zane Inn and Suites
Zanesville
02.2020 - 08.2021
  • Managed phone calls.
  • Greeted guests
  • Coordinated room reservations using hotel management software effectively.
  • Maintained front desk area, ensuring cleanliness and organization at all times.
  • Assisted guests with checkout procedures and resolved billing discrepancies promptly.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Assisted with scheduling appointments for clients and visitors.

Education

High School Equivalency Certificate
Zanesville, OH

Skills

  • Customer Service
  • Answering Phone Calls
  • Booking Reservations
  • Multi Tasking

Timeline

Ops Supervisor

FedEx
05.2023 - Current

Package Handler Trainer

FedEx
07.2022 - 05.2023

Package Handler

FedEx
11.2021 - 07.2022

Omni Puller

Kohl's
09.2021 - 12.2021

Front Desk Receptionist

Zane Inn and Suites
02.2020 - 08.2021

High School Equivalency Certificate
Renee Wilson