Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
Certification
Timeline
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Renee Zink

Renee Zink

Jacksonville,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

21
21
years of professional experience
4
4

Licensed Realtor (R®)

4
4

Military on the Move ( MOM)

2
2

At Home With Diversity ( AHWD)

2
2

Implicit Bias

2
2

EDGE ( Ethics, Diversity, Goal, Excellence)

2
2

C2EX ( Commitment to Excellence)

3
3

Pricing Strategy Advisor ( PSA)

1
1

Senior Real Estate Specialist ( SRES)

12
12

Certified Professional Coder ( CPC)

Work History

Licensed Realtor

Watson Realty Corp.
10.2019 - Current
  • Compare recently sold area properties to determine competitive market prices.
  • Write listings detailing and professionally highlighting property features to increase sales chances.
  • Coordinate appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
  • Accompany buyers on visits of homes and inspections of properties to advise on suitability and value of homes.
  • Communicate with clients to understand property needs and preferences.
  • Advise and inform prospective clients on current market activities and conditions.
  • Collaborate with clients to learn and determine real estate needs.
  • Manage contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Promote sales of properties through advertisements, open houses and online advertising platforms.
  • Arrange for inspections and surveys of sold properties.
  • Resolve client concerns related to home purchases to maintain high satisfaction ratings.

Certified Coder

Jacksonville Orthopaedic Institute
11.2006 - 04.2019
  • Maintained highest patient confidentiality in accordance with HIPAA guidelines
  • Managed database of coding questions and performed follow-up with patients on billing resolutions.
  • Reviewed out-patient medical documents of diagnosis and procedures and assigned ICD-10, CPT, and HCPCS according to coding guidelines.
  • Conducted billing and coding training for physician and medical staff which included current procedural or coding updates.
  • Processed patient admission and discharge records.
  • Consulted with physicians on documentation that was incomplete, inaccurate or required further diagnosis specification.
  • Analyzed reports for accuracy on patient information, recorded date of service or procedure and verified location and physician name and signature.
  • Reviewed records and coding batches for accurate reporting and adherence to standards.
  • Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
  • Resourcefully used various coding books, procedure manuals, and on-line encoders.
  • Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
  • Correctly coded and billed medical claims for various hospital and nursing facilities.

Office Coordinator

Baker-Gilmour Cardiovascular Institute
03.2003 - 11.2006
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Provided clerical support, addressing routine, and special requirements.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coordinated special projects and managed schedules.
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Education

Associate of Arts - Business Management

Florida State College At Jacksonville
Jacksonville, FL
07.2024

Skills

  • Recruiting Clients
  • Real Estate Sales Expertise
  • Database Administration
  • Critical Thinking
  • Electronic Health Records Systems
  • Physician Coordination
  • Data Entry
  • Reviewing Patient Information
  • Insurance Claims Management
  • Excellent Administrative Abilities
  • Accuracy Verification
  • Medical Terms and Procedure Knowledge
  • Contract Negotiation
  • Sales and Marketing
  • Digital Marketing
  • Staff Training
  • Microsoft Word
  • Data Evaluation
  • Medical Terminology Knowledge
  • Microsoft Excel
  • Team Development
  • Lead Generation
  • Verbal and Written Communication
  • Staff Management
  • Customer Relationship Management
  • Team Leadership

Accomplishments

  • Generated more than $7.5 million in sales revenue in 2022.
  • Won the 2023 Five Star Real Estate Agent Award.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 18 staff members.
  • EDGE Endorsement - EDGE stands for Ethics, Diversity, Goals and Excellence
  • At Home with Diversity Certification
  • C2EX - Realtors® Commitment to Excellence
  • Explicit Biased Certified
  • Gold Key Certified
  • 2023 Five Star Real Estate Agent
  • Senior Real Estate Specialist ( SRES)
  • Pricing Strategy Advisor ( PSA)
  • Short Sale and Foreclosure Resource (SFR)
  • Featured in Forbes Magazine
  • 2023 Five Star Rising Star Real Estate Agent
  • Gold Pinnacle Award Winner
  • Multiple Time Top Producer

Affiliations

National Assoc. Of Realtors®

Women's Council of Realtors®

Realtors® Political Action Committee

Certification

  • Real Estate License - 2019-Present
  • Certified Professional Medical Coder - 2003-2019
  • Certified Relocation Specialist
  • Certified Military on the Move Specialist

Timeline

Licensed Realtor

Watson Realty Corp.
10.2019 - Current

Certified Coder

Jacksonville Orthopaedic Institute
11.2006 - 04.2019

Office Coordinator

Baker-Gilmour Cardiovascular Institute
03.2003 - 11.2006

Associate of Arts - Business Management

Florida State College At Jacksonville

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Renee Zink