Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Renee(manli) Wang

Queens,NY

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

19
19
years of professional experience

Work History

Sales and Customer Service Representative

Verizon Wireless
03.2021 - 06.2022


  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.

Salesperson

American Fuzishan Trading Inc.
02.2017 - 03.2020
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Director of Sales and Marketing

Own Company
08.2006 - 12.2016
  • Managed sales promotions and marketing strategies on major social media sites.
  • Evaluated market data to develop and create business strategies and marketing plans.
  • Directed sales and marketing management staff in successful use and development of business plans and strategies.

Domestic Raker Developer and Accountant

Salegram Corp.
03.2003 - 12.2006

Set up a new company oversea and develop new marketing

  • Discussed issues with team members to provide resolution and apply best practices.

Education

Associate Degree -

Branson ORT Collage
Forest Hills, NY

Skills

  • Effective Customer Communication
  • Account Development
  • Serve Customers
  • Problem Investigations
  • Processing Customer Requests

Languages

Chinese (Mandarin)
English

Timeline

Sales and Customer Service Representative

Verizon Wireless
03.2021 - 06.2022

Salesperson

American Fuzishan Trading Inc.
02.2017 - 03.2020

Director of Sales and Marketing

Own Company
08.2006 - 12.2016

Domestic Raker Developer and Accountant

Salegram Corp.
03.2003 - 12.2006

Associate Degree -

Branson ORT Collage
Renee(manli) Wang