Reneice Ruffin
Louisville,KY
Summary
Dedicated professional with a proven track record at Home Depot, excelling in customer service excellence and cash handling. Demonstrated ability to improve customer loyalty through exceptional service and adaptability to new technologies. Skilled in cleaning and sanitizing from tenure at Trilogy Health Services, ensuring high standards of cleanliness and safety. Renowned for reliability, work ethic, and a patient, empathetic approach to customer interactions.
Knowledgeable Desired Position with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
9
9
years of professional experience
Work History
Cashier
Home Depot
12.2015 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Environmental Services Housekeeper
Trilogy Health Services
01.2018 - 07.2019
- Verified cleanliness and organization of storage areas and carts.
- Documented and reported necessary facility and building repairs observed.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Education
Bachelor Of Public Health - Public Health
University of Louisville
Louisville, KY05.2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Cash handling
- Customer service excellence
- Reliability and punctuality
Timeline
Environmental Services Housekeeper
Trilogy Health Services
01.2018 - 07.2019
Cashier
Home Depot
12.2015 - Current
Bachelor Of Public Health - Public Health
University of Louisville
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