Re'Neicesa Drake
Los Angeles,CA
Summary
Dedicated Behavioral Health Technician at Amergis Healthcare with expertise in crisis handling and active listening. Successfully implemented individualized treatment plans, enhancing patient engagement and safety. Proven ability to de-escalate conflicts and foster teamwork, ensuring optimal care strategies. Committed to promoting mental health awareness and supporting clients through compassionate interventions.
Experienced with patient care and therapeutic interventions in behavioral health settings. Utilizes de-escalation techniques and therapeutic communication to support patient well-being. Track record of effective team collaboration and adaptability in high-pressure situations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Amergis Healthcare
Los Angeles, CA
08.2024 - Current
- Assisted in implementing individualized treatment plans for patients.
- Monitored patient behavior and reported changes to healthcare team.
- Facilitated group therapy sessions, promoting engagement and communication.
- Maintained accurate documentation of patient progress and interventions.
- Collaborated with multidisciplinary teams to enhance patient care strategies.
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention support during acute behavioral episodes.
- Educated patients and families on mental health resources and coping strategies.
- Ensured compliance with safety protocols and therapeutic guidelines in daily operations.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
Companion/Elderly Caregiver
IHSS In Home Support Services
Los Angeles, CA
11.2020 - Current
- Provided companionship and emotional support to clients, enhancing overall well-being.
- Assisted clients with daily activities, fostering independence and dignity.
- Coordinated transportation for clients to medical appointments and social events.
- Monitored client health and safety, reporting changes to appropriate personnel.
- Advocated for client needs within service frameworks, ensuring access to resources.
- Recognized changes in client behavior or health, promptly reporting concerns to appropriate healthcare providers for assessment and intervention.
- Maintained a clean and safe living environment by performing light housekeeping tasks routinely.
- Encouraged independence through skill-building exercises tailored to each client''s unique abilities and limitations.
- Supported families by maintaining clear communication about their loved one''s progress and overall health status.
- Assisted clients by performing laundry, meal preparation and other tasks.
- Organized important documents related to healthcare, finances, or legal matters for easy access by clients or their family members when needed.
- Assisted disabled clients to support independence and well-being.
- Provided transportation and appointments management.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Monitored progress and documented patient health status changes to keep care team updated.
Education
No Degree - Medical Assistant
Cerritos College
Norwalk, California, CA06-2024
High School Diploma -
Tracey High School
Cerritos, CA06-2015
Skills
- Active listening
- Conflict de-escalation
- Documentation skills
- De-escalation strategies
- Mental health support
- Crisis handling
Certification
- CMA - Certified Medical Assistant
Timeline
Behavioral Health Technician
Amergis Healthcare
08.2024 - Current
Companion/Elderly Caregiver
IHSS In Home Support Services
11.2020 - Current
No Degree - Medical Assistant
Cerritos College
High School Diploma -
Tracey High School