Renetta Artmont
Summary
Skilled administrative professional with strong knowledge of medical office operations. Handles billing and insurance requirements, leveraging training in coding and medical terminology. Quick-learning and ambitious professional with expert-level proficiency.
Overview
7
7
years of professional experience
Work History
Patient Service Specialist
Banner Physical Therapy
Tempe, AZ
08.2024 - Current
- Received and prioritized calls, faxes and patient requests, routing information promptly to relevant recipients.
- Coordinated with healthcare providers to ensure accurate patient information.
- Navigated various software programs including appointment scheduling, electronic health records, and insurance verification systems.
- Processed payments from patients for co-payments, deductibles, or self-pay services.
- Verified insurance
- Ran Billing Cycles and applied relevant diagnosis codes
Medical Receptionist
Terro
Gendale, AZ
10.2022 - 07.2024
- Relayed messages and transferred records between staff and offices to facilitate effective patient care
- Verified patients' insurance coverage and followed up on missing and incorrect information to help streamline billing
- Classified patient information correctly for billing and medical staff
- Coordinated referrals to specialists and other healthcare providers as necessary
- Greeted patients and visitors upon arrival, providing welcoming environment
- Managed registration desk by answering telephones and transferring calls to designated department
- Ensured confidentiality of protected health information at all times
- Updated patient information in electronic health records system
Patient Coordinator
Sports Therapy and Rehab
Thousand Oaks, CA
09.2021 - 08.2022
- Align therapy appointments with patient requests, creating a cohesive schedule for optimal care
- Entered and updated patient information in electronic medical records (EMR), and manage scheduling across multiple systems
- Notified patients and therapists about appointments, changes, and preparation requirements via phone, email, and in-person
- Assisted with other departmental tasks to support ongoing operations and enhance Patient satisfaction
- Provided compassionate support and assistance to patients during their visit
Care Coordinator
Premier Orthodonics
Oxnard, CA
08.2019 - 09.2021
- Managed a caseload of 50+ patients, ensuring timely care coordination and treatment planning
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex medical needs
- Facilitated communication between healthcare providers, patients, and families to ensure continuity of care
- Provided patient education on treatment, medication adherence, and health promotion strategies
Eligibility Worker
Department of Kern County
Bakersfield, CA
01.2018 - 07.2019
- Worked as a case manager handling eligibility determinations for social service programs
- Provided customer service and conducted interviews to assess client needs and determine program eligibility
- Demonstrated expertise in interpreting and applying state and federal eligibility guidelines
- Conducted eligibility verifications and maintained accurate client records
- Collaborated with community resources to support clients in meeting eligibility requirements
Education
CPR Basic Training -
09.2024
Medical Billing and Coding Certification -
Medical Solutions
Gilbert, AZ01.2024
AA - Sociology
01.2004
Skills
- Medical Terminology
- Insurance Verification
- Records Management
- Medical office administration
- Referral Verification
- Healthcare systems
Timeline
Patient Service Specialist
Banner Physical Therapy
08.2024 - Current
Medical Receptionist
Terro
10.2022 - 07.2024
Patient Coordinator
Sports Therapy and Rehab
09.2021 - 08.2022
Care Coordinator
Premier Orthodonics
08.2019 - 09.2021
Eligibility Worker
Department of Kern County
01.2018 - 07.2019
CPR Basic Training -
Medical Billing and Coding Certification -
Medical Solutions
AA - Sociology
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