Summary
Overview
Work History
Education
Skills
Timeline
Generic
Reni Thomas Sr

Reni Thomas Sr

Insurance Agent
Mobile,AL

Summary

Accomplished Insurance Agent and skilled Window and Door Installer, with a proven track record at Thomas Window And Door Installation. Expert in customer service and policy knowledge, I excel in enhancing client satisfaction and operational efficiency. Dedication to professional ethics and continuous skill improvement significantly boosts customer retention and service quality. Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.

Overview

11
11
years of professional experience

Work History

Insurance Agent

Independant
01.2024 - Current
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Prepared and reviewed insurance applications to verify compliance with regulations.

Window and Door Installer

Thomas Window And Door Installation
03.2013 - Current
  • Enhanced overall job site appearance through diligent cleanup efforts after every completed installation project.
  • Reduced installation errors by regularly attending training sessions, staying current on industry best practices, and sharing knowledge with team members.
  • Improved customer satisfaction by providing efficient and accurate window and door installations.
  • Maximized energy efficiency in homes by properly sealing windows and doors during installation, reducing drafts and lowering utility bills for clients.
  • Upheld high-quality standards in craftsmanship by consistently following manufacturer guidelines for window and door installations.
  • Reduced callbacks by meticulously measuring, cutting, and installing windows and doors to ensure a perfect fit.

Education

High School Diploma -

Marion Abramson Sr High
New Orleans, LA
01.1993

Skills

  • Customer Service
  • Licensed Insurance Agent
  • Professionalism and Ethics
  • Quotes and sales
  • Customer follow-up
  • Policy Knowledge
  • Life Insurance
  • Health insurance

Timeline

Insurance Agent

Independant
01.2024 - Current

Window and Door Installer

Thomas Window And Door Installation
03.2013 - Current

High School Diploma -

Marion Abramson Sr High
Reni Thomas SrInsurance Agent