Renu Bhardwaj
Seva Home Healthcare
BUFORD,GA
26
years of professional experience
Versatile operations leader with a background in healthcare, retail, and restaurant management. Recognized for strong organizational skills, customer service, and team coordination. Brings a proven ability to support efficient workflows, manage compliance, and resolve issues quickly.
Work History
Client Care Coordinator
12 Years 9 Months- Managed caregiver schedules, aligning availability with client needs and continuity of care.
- Communicated with clients, families, and clinicians to resolve concerns and confirm service changes.
- Coordinated client admissions, collecting service details and verifying care requirements for accurate intake.
- Maintained detailed care records, updates, and documentation for compliance and case accuracy.
Co Retail Store Owner
16 Years 11 Months- Directed daily retail operations, ensuring compliant sales, inventory control, and customer service standards.
- Oversaw product purchasing, vendor relationships, and stock replenishment for smoke shop merchandise.
- Managed cash handling, register reconciliation, and end-of-day financial accuracy.
- Implemented merchandising updates to improve product visibility and streamline customer purchasing.
- Resolved customer concerns professionally, maintaining service quality and repeat business.
- Monitored inventory levels and adjusted ordering to reduce stock gaps and overages.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.
- Trained and motivated employees to perform daily business functions.
Store Manager
13 Years 1 Month- Directed daily store operations, maintaining service speed, product quality, and customer satisfaction standards.
- Supervised crew scheduling, shift coverage, and labor deployment to support consistent guest service.
- Trained team members on Dunkin' procedures, food safety, register operation, and drink preparation.
- Monitored inventory levels, ordered supplies, and reduced shortages through accurate stock control.
Store Manager of Operations
5 Years- Directed daily restaurant operations, ensuring consistent service, quality, and food safety standards.
- Managed staffing schedules, hiring support, and training to maintain efficient shift coverage.
- Monitored inventory levels and ordering processes to reduce waste and prevent stockouts.
- Enforced sanitation, compliance, and operational procedures across front- and back-of-house teams.
- Resolved customer concerns promptly to protect loyalty and support repeat business.
- Coached team members on service speed, product accuracy, and guest satisfaction expectations.
- Reviewed labor usage and sales trends to improve staffing decisions and cost control.
- Increased sales by [Number]% with special displays and promotions.
- Coordinated workflow improvements with shift leaders to strengthen productivity and restaurant performance.
- Increased store traffic by organizing engaging events and promotions that appealed to target customers.
Education
High School Diploma
- [Student Organization or Club Name] Member
- [Fraternity or Sorority Name] Member
- Extracurricular Activities: [Activity]
Skills
Care consultation
Patient education
Claims processing
Medical terminology
Care coordination
Healthcare operations
Organizational skills
Compliance standards
Timeline
Client Care Coordinator
Seva Home Healthcare
02.2014 - CurrentRead More
Co Retail Store Owner
Heads Off Smoke Shop
01.2008 - 12.2024Read More
Store Manager of Operations
Pizza Hut
01.2007 - 01.2012Read More
Store Manager
Dunkin' Donuts
01.2001 - 02.2014Read More
Government Girls High
High School Diploma
Read More