Renya White
Fort Worth,TX
Summary
Highly organized and dependable candidate with the skills to efficiently manage multiple priorities while maintaining a positive attitude. Seeking a full-time position that will provide professional challenges and allow me to utilize strong interpersonal skills, excellent time management abilities, and problem-solving expertise.
Overview
4
4
years of professional experience
Work History
Associate Banker
JPMorgan Chase
Fort Worth, TX
10.2023 - Current
- Heightened positive experiences by ensuring welcoming and prompt customer service.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Maintained high levels of trust by preserving financial privacy.
- Facilitated branch management in achieving operational goals through strict adherence to guidelines.
- Completed transactions promptly to enhance service efficiency.
- Achieved a reduction in fraud losses through strategic interventions.
- Advanced precision of fraud detection by employing innovative data analysis methods.
- Directed efforts to address and resolve fund-related fraud cases.
Brokerage Operations Representative
Fidelity Investments
Westlake, TX
08.2022 - 02.2023
- Managed processing of 240 member accounts focusing on both new and sub-accounts.
- Updated personal information, beneficiaries, and name changes for account holders.
- Authorized payment checks and distributed to account holders.
- Facilitated user authorization processes.
- Authenticated various legal and identification documents.
- Guaranteed accurate processing of all Transfer of Assets.
- Attended meetings, training sessions, and work events at various office locations.
Sales Associate
DSW Shoe Warehouse
Fort Worth, TX
06.2021 - 09.2021
- Greeted existing, new and potential customers warmly.
- Ensured counter and display areas remained clean and organized.
- Enhanced sales numbers by effectively marketing extra services.
- Addressed customer questions through direct interaction and telephonic communication.
- Achieved 30% sales growth via innovative plans.
- Processed cash, check, and credit card transactions efficiently on the register.
Merchandise Associate
Home Goods
Fort Worth, TX
01.2021 - 05.2021
- Created attractive product arrangements to engage clientele.
- Enhanced business image through dedicated customer support.
- Maintained precise control of all transactions.
- Provided information on store departments and products.
Education
High School Diploma -
Texas Virtual Acadamey
Lewisville, TX06.2022
Skills
- Sales proficiency
- Data analysis
- Branch operations
- Fraud prevention strategies
- Critical thinking
- Customer service
- Data entry
- Application support
- Technical support
Additional Information
Microsoft Word, Excel, PowerPoint, Note, Microsoft Team, IOS, Canvas, Xtrac, POS systems, Focus Point, Adobe, Google Docs, Epic, Quick Books, Square, Paypal, One Drive, ADP, Workday, and Ultipro
Timeline
Associate Banker
JPMorgan Chase
10.2023 - Current
Brokerage Operations Representative
Fidelity Investments
08.2022 - 02.2023
Sales Associate
DSW Shoe Warehouse
06.2021 - 09.2021
Merchandise Associate
Home Goods
01.2021 - 05.2021
High School Diploma -
Texas Virtual Acadamey