Reonna Aguilar
Fairfield,CA
Summary
Educator with strong background in developing and implementing engaging curricula. Skilled in fostering collaborative environments and driving student success. Known for adaptability and reliability in dynamic educational settings. Expertise in classroom management, lesson planning, and educational. Sales associate with a proven track record at The North Face Inc., excelling in customer service and relationship building. Skilled in cash handling and conflict resolution, I foster positive experiences that drive repeat business. Recognized for enhancing store performance through teamwork and effective communication in high-pressure environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
The North Face Inc.
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Swim Instructor/Swim Coach
Dart Swim School
06.2023 - 10.2024
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and AED certifications to ensure preparedness for emergency situations during lessons.
- Adapted teaching techniques to different learning styles.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Collaborated with other instructors to develop innovative teaching methods for improved student outcomes.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Cashier
Monsoon Burgers
05.2023 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Built relationships with customers to encourage repeat business.
Front Gate Attendant/Membership Representative
Six Flags Discovery Kingdom
11.2021 - 05.2022
- Assisted in reducing wait times by efficiently processing transactions for entry fees and parking passes.
- Handled guest inquiries professionally, ensuring they received accurate information and prompt assistance.
- Exceeded guest expectations by going above and beyond in addressing their needs or concerns at the front gate.
- Increased customer satisfaction with timely and accurate information on park events, attractions, and directions.
Education
Bachelor of Science - Kinesiology
California State University, Sacramento
Sacramento, CA05-2028
High School Diploma -
Armijo High School
Fairfield, CA06-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Relationship building
- Positive reinforcement
- Conflict resolution
- Parent interaction
- Active listening
- Clear communication
- Flexibility and adaptability
- Empathy and patience
Certification
- CPR/AED Certification
- First Aid Certification
- ServSafe Food Handler's Certification
- CA Driver's License
Timeline
Sales Associate
The North Face Inc.
10.2024 - Current
Swim Instructor/Swim Coach
Dart Swim School
06.2023 - 10.2024
Cashier
Monsoon Burgers
05.2023 - 06.2024
Front Gate Attendant/Membership Representative
Six Flags Discovery Kingdom
11.2021 - 05.2022
- CPR/AED Certification
- First Aid Certification
- ServSafe Food Handler's Certification
- CA Driver's License
Bachelor of Science - Kinesiology
California State University, Sacramento
High School Diploma -
Armijo High School
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