Elora Domke
Mound City,SD
Summary
Proven leader and critical thinker with a track record of enhancing customer satisfaction and financial accuracy at Cinemark Theaters. Skilled in computer applications and adept at fostering customer relations, I have successfully supervised operations and minimized discrepancies, driving business growth. My adaptive approach and team collaboration have consistently improved service quality and operational efficiency.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Cinemark Theaters
12.2021 - 08.2022
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw the bookkeeping and reconciliation for the company.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Bank Teller
Heartland State Bank
05.2016 - 08.2016
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- When assigned duties were complete, I helped the insurance department with filing.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Assistant Manager
Buff City Soap
08.2023 - 02.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
High School Diploma -
Highmore-Harrold High School
Highmore, SD05.2018
Skills
- Customer Relations
- Computer Skills
- Team Player
- Critical Thinker/Problem Solver
- Punctual
- Personable
- Adaptive
Timeline
Assistant Manager
Buff City Soap
08.2023 - 02.2024
Assistant Manager
Cinemark Theaters
12.2021 - 08.2022
Bank Teller
Heartland State Bank
05.2016 - 08.2016
High School Diploma -
Highmore-Harrold High School
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