Brianna Outwater
Grand Rapids,MI
Summary
Motivated sales professional with strong interpersonal skills, and a consistent track record of exceeding performance goals. Skilled at leveraging customer insights and collaborating with teams to drive measurable business results.
Overview
4
4
years of professional experience
Work History
Full Time Lead Stylist
Evereve
Grand Rapids, Michigan
10.2024 - Current
- Collaborate in weekly strategy meetings with store leadership to align on objectives, review performance metrics, and set actionable sales goals.
- Consistently achieve and exceed daily personal sales targets by delivering personalized styling experiences, and building strong client relationships.
- Support team success by partnering with coworkers to strategize, coach, and motivate toward shared sales goals.
- Mentor and train new stylists, offering hands-on guidance in brand standards, sales techniques, and customer engagement best practices.
Event Bartender
Downtown Market
Grand Rapids, Michigan
06.2022 - 10.2024
- Collaborated with event planners, servers, and venue staff to create seamless guest experiences.
- Managed alcohol inventory, monitored guest consumption, and upheld responsible beverage service protocols.
- Developed strong communication and interpersonal skills through daily interaction with a diverse clientele.
- Customized drink menus based on event themes and client preferences, offered recommendations, and upsold premium selections.
Server/Bartender/Beverage Cart Attendant
Railside Golf Club
Byron Center, Michigan
05.2021 - 12.2023
- Managed mobile beverage cart operations, including inventory, restocking, cleanliness, and cash/card transactions.
- Coordinated with clubhouse staff, kitchen, and event teams to ensure smooth service during tournaments and private outings.
- Adapted to the varying pace of service needs, from quiet weekday rounds to high-traffic tournaments and events.
- Provided bar or banquet service during events as needed, including setup, breakdown, and guest interaction.
Education
Bachelor of Science - Aviation Management
Western Michigan University
Kalamazoo, MI05-2027
Skills
- Sales strategy
- Customer relationship management (CRM)
- Problem-solving
- Communication
- Market Trend Awareness & Client Insights
- Leadership & Peer Training
Accomplishments
- Promoted to Lead Stylist within two months of hire in recognition of outstanding performance and leadership potential.
- Consistently exceed monthly sales quota of $30,000 by $20,000 or more, demonstrating strong sales skills and client relationship management.
- Achieved above-average sales statistics compared to store benchmarks, contributing to overall team success and revenue growth.
Timeline
Full Time Lead Stylist
Evereve
10.2024 - Current
Event Bartender
Downtown Market
06.2022 - 10.2024
Server/Bartender/Beverage Cart Attendant
Railside Golf Club
05.2021 - 12.2023
Bachelor of Science - Aviation Management
Western Michigan University
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