Reyna Rios
Chicago,IL
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. I've barely had 2 jobs so I don't have much experience with a lot of things but I'm a fast learner and whatever you're willing to teach I'm willing to learn. Outgoing front desk receptionist with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
Intentional Sports
Chicago, IL
09.2023 - 12.2023
- Processed payments accurately and efficiently.
- Assisted with check-in and check-out procedures for guests.
- Assisted guests at check-in, providing information on various services within the facility.
- Walked around the facility making sure people were doing what they came to do.
- Work the pos checking people out for snacks or drinks.
- Helping restock and clean pos area.
Cashier
Burger King
Chicago, IL
02.2022 - 08.2023
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped with purchases and signed customers up for rewards program.
- Collected payments and provided accurate change.
- Answered customer inquiries regarding store policies and procedures.
- Built and maintained productive relationships with employees.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Greeted customers promptly and responded to questions.
- Counted and balanced cashier drawers.
Skills
- Guest Amenities
- Credit and Cash Payments
- Information Protection
- Front Office Support
- POS Systems
- Fluent in English and Spanish
- Cleaning
- Cash Handling
- Customer Service
Affiliations
Baking
Languages
English
Professional
Spanish
Professional
Timeline
Front Desk Agent
Intentional Sports
09.2023 - 12.2023
Cashier
Burger King
02.2022 - 08.2023
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