Reynaldo Rivera

• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Contacted new and existing customers to discuss ways to meet needs through specific products and services.
• Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
• Worked closely with cross-functional teams such as engineering or production department for smooth order fulfillment processes resulting in higher customer satisfaction rates.

• Used various teaching methods to decrease learning gaps and increase student motivation for long-term educational success.
• Mentored new instructors on teaching methodologies and classroom management strategies, fostering a supportive team environment.
• Trained students on various welding tasks and used diverse instructional methods to increase identifying and long-term educational success.
• Served as an active participant in faculty meetings, contributing valuable insights towards improving overall departmental performance.

• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Contacted new and existing customers to discuss ways to meet needs through specific products and services.
• Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Achieved or exceeded company-defined sales quotas. Received salesman of the year for Texas for 5 years.
• Built relationships with customers and community to promote long term business growth.

My time at Valley Welding Supply had me learn different jobs. I was in purchasing for two years, during my 11 years i was trained and certified as machine repair technician and became authorized repairman for Miller, Lincoln, Thermal Dynamics and Victor Equipment. I learned the operation dynamics of welding equipment and was sent to the factories of each of these companies every year to learn the new equipment coming out for the new year. I spent my last 5 years as account consultant to Mexico and would help train end users on the equipment they would purchase.

• Monitored competitor activities to maintain competitive advantage.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Built relationships with customers and community to promote long term business growth.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

• Increased production efficiency with expert time management skills and adherence to project deadlines.
• Cut, grinded and bent edges of materials to be joined for snug fit using power grinders and hand tools.
• Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, and shielded metal arc equipment.
• Inspected welds and checked critical measurements to meet specifications.

My time at Rod Works began as a work study program during high school. There i learned the skill of fabrication.

• Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
• Set up and operated shielded metal arc and gas metal arc welding equipment.
• Fabricated shop parts directly from blueprints.
• Welded in flat, horizontal, vertical, and overhead positions.
• Developed customized welding techniques for unique materials, optimizing fabrication processes.
• Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.