Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Rhaegan Haik

Grand Rapids

Summary

Dynamic professional with a proven track record at Gracewil Country Club, excelling in customer service and problem-solving. Recognized for enhancing operational efficiency and fostering positive client relationships. Adept at managing schedules and payments while collaborating effectively with team members to ensure seamless service delivery for a positive future outcome.

Overview

10
10
years of professional experience

Work History

Front Desk Receptionist

Gracewil Country Club
Grand Rapids
03.2023 - Current
  • Coordinated tee times and schedules
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Greeted customers warmly and made them feel welcome.
  • Received incoming calls and coordinated with staff to fulfill customer requests.

Farm Hand

Todd Olsen
Marne
01.2015 - Current
  • Performed general maintenance tasks around the farm, including repairing fences and buildings.
  • Mixed feed, additives and medicines in prescribed portions.
  • Fed and watered livestock and monitored food and water supplies.
  • Provided assistance during birthing events for livestock animals.
  • Cleaned stalls, pens and equipment using water hoses or pumps.
  • Used all-terrain vehicles to patrol expansive land holding, pastures and grazing areas to monitor animal activities.
  • Identified opportunities for cost savings through improved processes or better utilization of resources.
  • Examined animals to detect illness, injury or disease.

Education

BBA - Business Administration

Grand Rapids Community College
Grand Rapids, MI
04-2025

Skills

  • Customer service
  • Problem-solving skills
  • Time management
  • Market research
  • Team collaboration
  • Verbal and written communication

Affiliations

  • Photography
  • Social Media
  • Painter

Accomplishments

  • Merit Scholarships
  • 4.2 High School GPA

References

References available upon request.

Timeline

Front Desk Receptionist

Gracewil Country Club
03.2023 - Current

Farm Hand

Todd Olsen
01.2015 - Current

BBA - Business Administration

Grand Rapids Community College

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Rhaegan Haik