Rhea Zhai
Alhambra,CA
Summary
Currently enrolled at Pasadena City College, and working part-time at Meet Fresh. Experienced in restaurant environments with previous leadership experience as a shift leader. Reliable, friendly, and quick to adapt in fast-paced settings. Looking for a higher paid part-time opportunity with flexible availability, and a strong commitment to excellent customer service.
Overview
1
1
year of professional experience
Work History
Shift Leader
Meet Fresh
Temple City, CA
08.2024 - Current
- Supervising daily operations and supported team members during peak hours.
- Handling customer service, resolved complaints, and ensured a smooth workflow.
- Training new employees, and maintained store cleanliness and efficiency.
- Managing the cash register, handling opening and closing duties, and coordinated with management.
Shift Leader
Citeadrinks
San Gabriel, CA
01.2024 - 07.2025
- Resolved customer complaints calmly and efficiently, maintaining a positive experience for guests.
- Managed cash register, handled closing duties, and coordinated with management.
Education
Interaction Design
Pasadena City College
Pasadena, CASkills
- Daily workflows
- Problem-solving
- Excellent communication
- User experience design
- Interface design
- Visual communication
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Timeline
Shift Leader
Meet Fresh
08.2024 - Current
Shift Leader
Citeadrinks
01.2024 - 07.2025
Interaction Design
Pasadena City College
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