Rheagene Sahm
Munster,IN
Summary
Dynamic Regional Manager at Buffalo Wild Wings with a proven track record in operations management and staff development. Successfully enhanced team performance through strategic coaching and training, driving growth initiatives that aligned with corporate goals. Recognized for improving customer satisfaction and fostering a culture of continuous improvement.
Overview
13
13
years of professional experience
Work History
Regional Manager
Buffalo Wild Wings
05.2000 - 01.2013
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Established and maintained operational standards for Number locations.
Education
Associates - General Studies
Indiana University, Northwest
Gary, IN12.2005
Skills
- Operations
- Staff training and development
- Strategic planning
- Staff management
- Operations management
- Sales management
- Sales development
- Staff supervision
- Goals and performance
Timeline
Regional Manager
Buffalo Wild Wings
05.2000 - 01.2013
Associates - General Studies
Indiana University, Northwest
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