Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rheanna Bray

Springfield,Il

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Seeking a full time position in customer service.

Overview

5
5
years of professional experience

Work History

Front of House Manager

Luminary Kitchen
01.2023 - Current
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring smooth dining experiences for guests.
  • Maintained positive team environment by encouraging teamwork and respect
  • Developed strong relationships with guests, addressing complaints promptly and ensuring positive dining experience.
  • Handled reservation system proficiently utilizing guest information in order to enhance their overall dining experience.
  • Trained new hires on company policies and procedures
  • Maintained stocked bar through efficient weekly inventory checks.
  • Effectively communicated with guests through emails, texts, and phone calls regarding upcoming events and house accounts.

Hairstylist

The Color Bar Salon
03.2022 - 05.2023
  • Consistently maintained cleanliness of workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Facilitated effective communication by answering an average of 10+ phone calls per day.
  • Offered different product recommendations to each client based off of their needs and wants.

Sales Representative

Xfinity Comcast
06.2019 - 03.2022
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Served 20+ customers each day handling billing, sales, and education of our services.
  • Handled and resolved customer complaints, helping earn the store a high satisfaction rate each month and a personal Customer Service award.
  • Scheduled 10+ appointments on average by promptly responding to client emails per week.
  • Used computer software daily and developed the ability to type quick ad efficiently

Education

Licensed Cosmetologist - Cosmetology

Paul Mitchell The School
Normal, IL
12.2022

High School Diploma -

Eisenhower High School
Decatur
05.2017

Skills

  • Guest Relations
  • Conflict Resolution
  • Staff Management
  • Training and mentoring
  • POS system operations
  • Time Management
  • Sales experience
  • Verbal Communication
  • Calendar Management
  • Scheduling appointments

Timeline

Front of House Manager

Luminary Kitchen
01.2023 - Current

Hairstylist

The Color Bar Salon
03.2022 - 05.2023

Sales Representative

Xfinity Comcast
06.2019 - 03.2022

Licensed Cosmetologist - Cosmetology

Paul Mitchell The School

High School Diploma -

Eisenhower High School

Similar Profiles

CREATE PROFILE
Rheanna Bray