Hi, I’m
Rhema Miles
Asheville ,NC
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Shine. Proven ability to increase sales through effective upselling and foster guest engagement. Experienced in multitasking and team collaboration, ensuring outstanding service and client satisfaction in fast-paced environments.
Overview
5
years of professional experience
Work History
Shine Restaurant & Gathering Place
Server
10.2022 - Current
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Self Employed
Owner
01.2020 - 12.2024
Job overview
- Provided diverse personal services, including cleaning, pet care, babysitting and errand management.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Learned proper communication and time management with clients.
- Managed day-to-day business operations.
Education
Milestone Academy Asheville, NC
High School Diploma
06.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Sales expertise
- Multitasking and organization
- Professional appearance
Timeline
Server
Shine Restaurant & Gathering Place
10.2022 - Current
Owner
Self Employed
01.2020 - 12.2024
Milestone Academy
High School Diploma
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