Rhianna Hipps
Orting
Summary
Dynamic professional with extensive experience at Safeway, specializing in customer service and food safety. Demonstrated success in enhancing customer satisfaction through effective communication and strategic product selection. Expertise in maintaining cleanliness and organization, ensuring a safe shopping environment while verifying prices and promoting deals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Courtesy Clerk
Safeway
Orting
05.2018 - Current
- Took unwanted items from checkout to proper location.
- Followed proper food safety procedures when stocking refrigerated items.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Assisted customers with product selection and answered questions about store policies.
- Resolved customer complaints and issues to promote overall satisfaction and improve service.
- Directed customers to product locations throughout store to help find requested items.
- Provided excellent customer service by answering questions and addressing concerns.
Dietary Aide
Hallmark Manor
Federal Way
09.2015 - 08.2017
- Set up trays for patients upon request.
- Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Maintained a safe working environment by following all safety protocols.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Stocked food and other supplies for main kitchen and units.
- Served food and snacks according to planned menu and patients' diet orders.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Treated patients and team members with dignity and respect.
- Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
- Filled and served various beverages for customers.
Education
High School Diploma -
Auburn Senior High School
Auburn, WA06-2015
Skills
- Customer service
- Food safety
- Price verification
- Store layout knowledge
- Product selection
- Supply restocking
- Cleaning protocols
- Waste disposal
- Effective communication
- Team collaboration
- Attention to detail
- Grocery bagging
Certification
- Food Handlers Card
Timeline
Courtesy Clerk
Safeway
05.2018 - Current
Dietary Aide
Hallmark Manor
09.2015 - 08.2017
High School Diploma -
Auburn Senior High School
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