Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhianna Vargas

Kingwood,TX

Summary

Motivated and dedicated insurance agent with a track record of delivering client-focused solutions and driving positive outcomes. Adept at navigating complex policies, risk assessment, and customer relationship management. Strong team collaborator, adaptable to changing needs, and consistently reliable in meeting and or exceeding sales goals. Skilled in sales strategies, policy analysis, and client advisory services.

Overview

8
8
years of professional experience

Work History

Insurance Agent

SelectQuote Senior
06.2022 - 02.2025
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.
  • Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
  • Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
  • Maintained compliance with all industry regulations while completing paperwork accurately and efficiently.
  • Consistently met and or exceeded sales targets by thoroughly understanding each client''s unique needs and providing tailored solutions.

Sales Lead

Pandora
02.2019 - 06.2022
  • Accomplished sales goals and boosted revenue through product knowledge and building strong customer relationships.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Organized store merchandise and displays to promote and maintain visually appealing environments.
  • Upsold warranties and complementary products to customers through persuasive marketing techniques.
  • Used Excel to maintain company database with essential account and sales information.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Partnered with managers to identify and capitalize on sales trends and brand initiatives.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.

Pandora Specialist

Paradies Lagardere
03.2018 - 12.2018
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Kept areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.

Jewelry Sales Consultant

Jared The Galleria Of Jewelry
11.2016 - 02.2018
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Offered each customer personal service and polite support to boost sales and customer satisfaction.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Mentored new sales associates on store return policies and customer service techniques.
  • Completed store opening and closing procedures as per company guidelines.
  • Performed general maintenance and light cleaning of showroom.
  • Developed extensive conflict resolution skills as result of diffusing tense situations with unhappy customers.
  • Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
  • Attended company trainings and seminars on such topics as customer engagement strategies, marketing and promotions and attaining sales goals and milestones.

Education

Associate of Arts - Design And Visual Communications

Lone Star College System
Kingwood, TX
12.2019

High School Diploma - undefined

Atascocita High School
Atascocita, TX
05.2017

Skills

  • Quotes and Sales
  • Licensed insurance agent
  • Diligent and detailed
  • Fast learner and adaptable
  • Employee Training
  • Cash Handling
  • Staff Management
  • Sales Reporting
  • Product Knowledge
  • Customer Complaint Resolution
  • Selling Techniques
  • Key Performance Indicators (KPIs)
  • Microsoft PowerPoint, Excel and Word
  • Social Media Management
  • Project organization
  • Customer service
  • Professionalism and ethics
  • Upselling
  • Cold calling

Timeline

Insurance Agent

SelectQuote Senior
06.2022 - 02.2025

Sales Lead

Pandora
02.2019 - 06.2022

Pandora Specialist

Paradies Lagardere
03.2018 - 12.2018

Jewelry Sales Consultant

Jared The Galleria Of Jewelry
11.2016 - 02.2018

High School Diploma - undefined

Atascocita High School

Associate of Arts - Design And Visual Communications

Lone Star College System

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