Rhiannan Pierce
Superior,NE
Summary
Motivated professional with strong problem-solving, communication, and customer service skills, demonstrating a willingness to learn and tackle challenges in fast-paced environments, demonstrating confidence in managing customer interactions, resolving issues, handling finances and inventory management efficiently.
Overview
7
7
years of professional experience
Work History
Head Bartender
VFW 3355
08.2024 - 04.2025
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Electronics Sales Associate
Walmart
01.2020 - 01.2022
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Used in-store system to locate inventory and place special orders for customers.
Customer Service Representative
Walmart
01.2019 - 01.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Responded to customer requests for products, services, and company information.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Yard and Home Improvement
Claude’s Yard and Home Service
04.2018 - 04.2022
- Operated various yard maintenance equipment including lawn mowers, hedge trimmers, and leaf blowers.
- Fostered positive relationships with clients by providing exceptional customer service, leading to repeat business and referrals.
- Reduced hazards by collection and removal of debris, leaves, weeds and snow from walkways and driveways.
- Repair and paint various outdoor features such as patios, retaining walls, decks, fences based on client''s requirements.
Education
High School Diploma - High School Education
Highland High
Highland, AR05.2020
Associates - Human Services
Ozarka College
Melbourne, ARSkills
- Customer service
- Strong communication skills
- Marketing and sales
- Cash handling
- Order and inventory management
Timeline
Head Bartender
VFW 3355
08.2024 - 04.2025
Electronics Sales Associate
Walmart
01.2020 - 01.2022
Customer Service Representative
Walmart
01.2019 - 01.2023
Yard and Home Improvement
Claude’s Yard and Home Service
04.2018 - 04.2022
High School Diploma - High School Education
Highland High
Associates - Human Services
Ozarka College
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